SunSpot Pool & Patio — Local services in Arlington Heights

Have used sunspot for years servicing the pool at our old home and then having them build our pool at our current home. Dave who built the pool convinced us to put in a mechanized system which would run everything by the touch of a button. The system is very difficult to understand but after several years (pool installed 5 years ago) we understood enough to make things run. Upon opening the pool this year the one guy Nick who knew how to operate our pool left and they hired a new person who needed a manual to figure out how to service the pool. After it was running they changed out a valve and the system went down. Long story short we finally got Dave out who wasn’t happy about it and who basically called me a liar and got the system running. It is now completely stopped and after texting Dave It was apparent that the current service people couldn’t handle fixing the product that their company installed. I am now left trying to find someone in the city to service this mechanized system and after numerous phone calls can get someone out from a different company, in 8 to 10 days while my pool sits idle. What has this company come to? Why can’t they find and or train a technician to actually work on the product they install? Or better yet have the installer stand by a product he installs? I am beyond disappointed and can’t believe this family operation who employs many of their own, can’t take care of their once loyal customers. Shame...

We couldn't be happier from start to finish!

Dave was great during the quoting stage and helping to design our pool/retaining wall in our very steep backyard. All together we received four quotes for our pool, but ended up going with SunSpot as Dave shared our vision for the backyard and gained our confidence during the quoting/design phase.

From the time Jim and the guys came out to install, the communication, work ethic, and attention to detail was second to none. They worked hard every day and let us know exactly where we were at each day. In 2-3 weeks, they had transformed our backyard.

Dave had told me in the beginning that SunSpot did everything in house. I listened, but fully expected to see subs for the wall or excavation but they never came. I couldn't believe that it was Dave and Jim out there everyday running the bobcat, building the wall, and finishing the pool. These guys are true professionals and I would recommend SunSpot to anyone looking for a good, local company, that will build your pool like it was their own!

In addition to the install the service/communication we have received from the Furniture Side and Pool Service side has been as professional as the installers. Overall just a...

Purchasing four new chairs for our patio could not have been easier or more pleasant. We visited the showroom back in September to look at chairs for our new apartment patio. We walked into the store and was immediately greeted by salesman Jesse Meadows. He was polite, friendly and knowledgeable of the merchandise that he was selling. He showed us many different types and models of chairs. After much looking and pondering we finally settled on a set of Woodward Cortland Cushion Aluminum high back swivel rocker arm chairs. They were just delivered this morning and they are PERFECT!! . Thanks to everyone at SunSpot including the delivery driver for all of your fine service...it is greatly...