Yellow Jersey, Ltd. — Local services in Arlington

I've never dealt with a business that takes more pride in customer service than Yellow Jersey.

I'm a bike guy. I have many bikes and in my years I've bought several fancy, expensive, carbon-fiber bikes from the likes of other Madison area stores like Machinery Row, Williamson, Budget, etc. My taste in bikes has refined to the point where I prefer riding high-end steel bikes.

In any case, don't expect to find a large selection of the latest gee-whiz plastic/carbon race bike at Yellow Jersey from the big-box manufacturers. But if you're looking for an around-the-town bike, a touring bike, tandem bike, or high-quality road bike that will stand the test of time and ride like a dream, definitely check out Yellow Jersey. The customer service is second to none. The owner has been doing this for 40 years and knows everything, is honest, and is fair. The mechanic is the best I've dealt with and can...

Hands down, the best shop and mechanics I have ever dealt with in 20+ years of cycling. Andy knows his stuff and only sells products that he stands behind.

I was hit by a car while working as a messenger in Madison (where their old shop was located) back in maybe 2009. My frame was bent at the seatstays and chainstays. I assumed my bike was trash, but I took it in anyway. Andy told me that he would cut out the bent sections and braze/solder/weld in new stays for me and to come back to pick it up later that day. Not in a month. Not in a week. Not the next day. He was going to complete major frame repairs for me in the matter of a few hours. In the end, he was able to re-align the frame without any cutting, and my bike rode better than before the accident (fixed dropout alignment). I don't think he even charged me because he knew I was a broke college kid working as...

If any store can be a mystical magical place, this is it! I have an old bike I bought for $5 that needed a new tire. My husband said no one would service that "piece of junk." I know nothing about bikes, I just love to ride mine back and forth to work. The owner (?) wasn't the least bit condescending. He was professional and polite. Even though he was wearing a charming dress suit, he carried my bike into the shop (kinda heavy, 80's Schwinn), and repaired it for less than $17. He was extremely knowledgeable and my jaw dropped as I looked about the shop. He never tried to sell me a new one, but, but just for kicks he let me lift an Italian carbon fiber bike and it was unbelievable. The vintage bikes and the stories to go along with them were also a treat. You won't regret stopping in, this is a unique and...