Three Rivers Archery Supply — Local services in Ashley

Mixed feelings about this business. On one hand, they have a wide variety of traditional archery options. Their setup service is great, and my experience with their shipping to Missouri was good. The array of educational YouTube videos is awesome too. Not a complaint to be had until my bow arrived. I feel very mislead about the origin of their bows. If you go to the traditional only section of their site, you will find this quip at the top of the page: "Traditional Only isn’t just a brand. It’s a way of life! With our line of carbon arrow shafts, apparel, accessories, and other gear, Traditional Only is sure to be a big part of your traditional archery set-up. Traditional Only is a name you can count on for American made quality."

My Traditional Only Cairn is made in China. The limbs, riser, and string are all Chinese. In the future, I will be wary of purchasing any more products from 3 Rivers, as I do not know what I'm buying. Trust issues to the max. I'll have to keep my purchases local and in person from here on out. If you don't mind Chinese products, knock yourself out.

Fool me once shame on you. My next bow...

I've been ordering hunting supplies from 3Rivers for a while now ... spent thousands with them. 99% of the time, things go off without a hitch, and they deliver fast.

Recently I ordered some arrows for an upcoming hunt, and they arrived with the incorrect specifications. I called up and talked to Kody Gilbert. I let him know that my hunt was coming up QUICK, and I really needed the arrows sooner than later. He sent me a return label for the old one and had the new ones shipped the same day.

You've got to remember ... this company is run by humans, and mistakes happen. I always get irritated with folks who whine when anything goes wrong. Perfection, to me, is not the apex of professionalism ... it's too unrealistic. But how fast a company makes something right says a LOT about their company culture.

So, I give them five stars. Perfect 99% of the time, and great service if a mistake needs to be remedied.

Thanks, Kody...

Just getting into archery at the age of 45. Already part of a club for the kids. For years I dreamt of owning a Super Kodiak recurve. Finally got around to buying one. So beautiful! I searched the web and found 3 Rivers. Delivery fast. I was so excited to figure this thing out. Initially, knowing nothing about bows I thought I was sent the wrong product. Responded to a review request email with my concerns. No reply. Called the number. Rather than address on phone told me to resend email to another box. I hadn't strung the bow. Took some photos to show customer service. Simply told I was doing it wrong and bow was correct. Another email. Again told I was wrong without any helpful suggestions. Then after one more photo I got a call. Not to help. To tell me based on the photo I'd sent I was going to invalidate warranty. They even opened a ticket! Well guys, work on the customer service and please note the...