Delco Alarm Systems, LLC — Local services in Aston Township

Have had an absolute frustrating time with this contractor for my small business.. From the estimating to install to service. Very long story to short, the work project consisted of installing a new fire alarm and security system in a 6,000 sq foot building. Estimating/Installation was done incorrectly and things were not checked over fully and problems starting coming up. Service crews came back out over and over and either didn't accept faults or couldn't find the issues. Each time they tried to send me bills that I declined and had to include their president on emails saying I paid thousands of dollars to have a working system and now almost 8 months later still has issues. As a small business owner I understand we are not perfect but man own up to what your a pro at and work your job like I'm going to feed you many new referrals...unfortunately I will now defer people from using Delco. I hate doing this but this was a rough go at it for me with these guys. **Joe(manager on their team) is the reason I gave them 2 instead of 1 stars. He at least has...

My alarm system has worked great the past few years and all the technicians have been professional and friendly! The office staff, however, is very confused and probably needs further training. It is really hard to schedule an appointment. After about 8 back and forth phone calls I was told to stay home until I got a call 30 minutes before the technician came. They also kept calling the wrong phone number to contact me and gave the technician the wrong number. I stayed home all day and the technician finally came at 5pm. A window of time would’ve been appreciated, most days I don’t have a full day to stay in and wait. I do appreciate the work and demeanor of...

Delco Alarm has been my security company of choice for the last 20+ years. They have monitored 3 of my homes so far. The owners and employees are very knowledgeable and professional. They are always on the cutting edge of the technology. I moved into a new home last year and Delco installed a state of the art system for me. I can control everything from an app on my phone. So easy to use. I would highly...