Youngstown Wholesale Grocery — Local services in Austintown

My experience here was one opposite to the rest of the reviews. Upon telling the receiver guy with the glasses that I was there earlier and told to leave at 4:30 am and come back at 9, he went off on me. I simply was telling him I was there earlier. I told him I will think twice about running this load again in the future since parking is very important in our business and that set him off even more prompting him to use profanity in his rant and threatening to not unload me and/or to make me wait all day until he gets all the other trucks because he can. He eventually unloaded me, but I don’t know if this is him in general or he was having a bad day on this particular day. I don’t think I’ve ever spoken to anyone the way he spoke to me, and I will make sure he doesn’t get that opportunity again because I won’t return to this facility. I went in the office and spoke with a gentleman (manager) and explained the whole situation and left. Thank you sir for listening and also for speaking to me in a friendly voice. I appreciate your polite approach. It made me feel like a human...

Our driver was at this facility to drop off a load at 5 a.m. when an individual approached him, indicating that he would not unload the truck until 9 a.m.He used profanity and was extremely rude to our driver. To avoid escalating the situation, our driver left and returned at 9 a.m. Upon return, the same individual requested $100 in cash before unloading the truck. I called to complain to the manager after seeing that there was another review highlight where someone experienced the same EXACT thing that my driver did. This type of behavior is unacceptable and unprofessional. I am amazed this individual still has a job here. Please be aware of this prior to doing business with...

I believe every bad review on this customer has to be because the driver came in early and tried to bully them into taking the delivery. I showed up 30 minutes prior and waited till 0900. Checked in, and was unloaded by 0910. It's all about how you present yourself and how you treat them. The gentleman that checked me in and unloaded me was polite, and also asked to pet my dog, (who was all for that). Great place. I will...