Bailey's Shelter & Supportive Housing — Local services in Bailey's Crossroads

Rude staff: Chris "FIRST OF ALL what's your name?" He's mostly okay but some ghetto casual speech..curse words or _igga as in dude, baggy pants+hoody-themed young black guy.

C.C. Celina (Nasty aggressive tone of voice, eye rolls--) A lot of people work here, I don't know who you spoke to. You cant just come here. Does he KNOW you're coming here? (Yes he did). Interrupts you to chit chat with others without an excuse me or anything. 35-45 y.o. white female, ghetto speech habits and behaviors. Tattooed. Usually ratty, sometimes dressed up. Occasionally okay to speak with. About half of the staff talks down to people (and seem mentally off), half of them don't. Some employees are past clients. Staff members Brenda, Ms. Davis, and slim middle aged Hispanic guy are nice and respectful.

Staff are late for appointments with clients or outright cancel appointments without notice (delays client's timeline toward move out & benefits)... not just once. Messages between staff and clients aren't sent as promised by desk staff or not in a timely manner. Confidentiality problems. Hygiene problems. Large gnats all over (decent food but left uncovered and is therefore not edible), clients coughing without covering mouths, no bathroom tissue or just 1 roll shared between 2 stalls via sitting it on the ground. That's called dirty. Report it to staff, you are told it's "not a hotel". The clients have chores but some clients are mentally ill or manipulative and lazy. If they are supposed to stock the bathroom and don't then the paid staff should do so. Possibly safe enough but loud, wild inconsiderate types, mutes, male-to- female harrassment, bullies, or insane people. It's not for those simply coming out of a temporary $ pinch who are respectful, respectable, working, clean, etc. If you work nights get ready for sass about coming in after curfew although you've provided documentation about your job type. No mouthwash, no nail files, no pills unless given to staff first to be dispensed to you under supervision..as if everyone in need of assistance is a violent alcoholic drug user. Can't keep it in your car...subject to search if on property. Computer usage is limited to 20 minutes. Some job applications take well over 20 minutes so good luck with that. The food is good quality real food...not bologna sandwiches. Bed springs are felt right at the surface, rooms are freezing cold. They only eventually tell you about financial help and case worker gives opposite info of (knowledgeable, informative) supervisor. But apparently assistance with a couple months of rent is possible...if you can tolerate all the B.S. long enough. General clenliness of facility is 6 out of 10. Staff behaviors 6/10. Client behaviors 4/10. Potential resources: 8/10.

A few clients loiter outside, joke, gossip instead of looking for work.

The Lamb Center is far cleaner and friendlier and you are treated like a regular person. But it's mostly just a shower, laundry, nice meal...plus prayer if you want.

Free help is great but it should be done with a pure heart and respect given should = respect returned and dignity should be maintained. You report something up chain of command since lower staff didn't help and you weren't given contact info for mid-level staff... lower staff will criticize you. The higher staff (Jimmy and...

I dropped my sister off there, not knowing she would be mistreated by a few ladies at the front desk (and a security guard)..not knowing that they thought it was okay to make someone who already felt low, to feel lower. Where is the safespace at.. that crushed her pushing my sister further down the slippery slope of her darkness. What oath do you take that serves up unprofessionalism and ignorance? How is that empowering? Of course there were underlining issues..but how do you mistreat someone at their darkest hour.. my sister is gone.. dead. I knew it had to hurt her because never in her life would she ever tell me anything about someone mistreating her, because she knew me; very protective. She wasn't a trouble starter. Most beautiful spirit I know in spite of it all..poured into everybody..and at her darkest some of your front desk staff and your security felt it alright to put her down. I am fully knowledgeable that the mistreatment wasn't in anyway the cause of her death.. however it contributed to her downward spiral. And I'm the type that's going to look at the whole picture. Majority of your staff my sister loved with her whole heart.. and she didn't dislike the ones who felt it necessary to choose unprofessionalism. But I'm my sisters keeper..oddly her job back in NC was doing the same thing. Working for a shelter..and she gave it her all. Gave hope where there was none. I find it heartbreaking that she had to experience anything less than hope,grace,empowerment and uplifting from staff that took an oath.. this is a matter that I am going to make sure it gets looked into. It's wrong...

This is not a shelter. This is an experience. Filled with so many opportunities to help people, yet failing on so many levels. While I am guided by faith with the Most High, Jeshua the Almighty, it's been so disheartening to see so much evil transpire. Talkless of the s5x offenders being the first and the only ones in line to recieve any bedding resources and more; you dont reward degeneracy because once anyone who could possibly present a challenge against that is/are gone they will come after you. Ever since day one, I've been praying, rebuking, and pleading for the Most High to please do not let go of his protection from there. As of last night, I have fully surrendered my concerns to the Most High, trusting in His wisdom, protection, and judgment. Sin will leave you vulnerable to any and every chaos that is or will occur. Please get right with...