University of Maryland Rehabilitation & Orthopaedic Institute — Local services in Baltimore

Dr. Dunham was terrible! I couldn’t believe she also specializes in pediatrics because she truly did not know how to communicate with my 12-year-old nephew. She walked in slamming things, did not make eye contact, and spoke to the computer, then developed an attitude with my nephew after he failed to hear what she said. He also struggles with attention issues, which we mentioned, but this seemed to aggravate her as well. My sister pursued this appointment as she was advised to follow up with an orthopedic doctor, and she wanted peace of mind. Alexandra Dunham was rude and hardly offered any reassurance. She huffed and puffed her way through the entire appointment and made my sister feel like she was crazy for seeking help from an orthopedic doctor for rib fractures. The staff in general wasn’t great. Tyiesha and Lachelle—apologies if either name is misspelled—were nice! If your child needs to see an orthopedic doctor, or if you need to see any orthopedic specialist at all, do not go to UMROI. I have never experienced such care from a University of Maryland facility.

Editing to add: Dr. Dunham encountered challenges while interpreting the X-ray and subsequently proceeded to palpate the ribs directly over the fractures with considerable force, causing significant discomfort to my nephew. My sister and I are left perplexed by this experience. I have never encountered a situation of this nature before, and I wish to prevent others from facing similar difficulties. She might contemplate transitioning away from pediatric care and avoid scheduling early appointments, though I am only assuming the reason for her attitude. It would also be beneficial for her to pursue more training, as it is evident that Dr. Dunham may overlook the fact that not all individuals possess the same level of medical expertise as she does. My sister continuously reminded her that she is merely a concerned parent seeking further medical help, as advised. My sister, nephew, and I left feeling...

My mom was in this rehab for about 3 weeks in April to may this year after stroke. My mom is Coumadin dependent for 22 years due to artificial heart valve, and one day, my mom didn’t receive Coumadin. I questioned care team, nurse who assigned to my mom said there was no order, pharmacy notes said no inr drawn. I had to keep asking why INR wasn’t ordered, and when finally there was order put in, it wasn’t resulted. Long story short, her INR came back way too low which was 1.1, her INR should be 2.5-3.5. Also, staffs are not attentive, my mom is continent of urine and bowel, every time she calls to get help using bed side commode or bed pan, at least 10 mins until someone shows up. If she calls one more time because she couldn’t hold urine or BM, some staffs had attitude. I never called any assistance because I know how to do it, and I also ended up training my father how to put bed pan because it takes so long to get help. Me and my family were there 24/7, never left my mom alone. I can only imagine care other patients without family present would receive. After my mother got discharged from rehab, she got her ct scan done for other reason, and my mom had to be hospitalized again for blood clots that got enlarged in her atrium. I am sure skipping dose of Coumadin at rehab contributed as well. They need to have better education of nurses and also need to increase staffing. Patients at stroke rehab are heavy, I asked one nurse, she said they are assigned to 7 patients. That is ridiculous. I don’t want to blame any single staff there, it is system failure, and I am so disappointed. Btw, therapists are wonderful, no...

My dad had a stroke and went from Johns Hopkins to U of Md. acute rehab. Hopkins staff said he'd need subacute rehab afterward, for a total of about 1-2 months of overall rehab.

U of Md. released him after 8 days! He was in excellent physical condition but had significant cognitive issues. We had to fight tooth and nail with his U of Md. doctor to get a home health order for physical, occupational and speech therapy.

The release paperwork was missing the entire report from the physical therapist.

Staff told me he was good to go home with me, knowing that I live alone, work full time, and have no medical background.

When we got to my home in a neighboring state, we found a shortage of PT, OT and ST professionals. 8 weeks after his stroke, he has only had 1 ST appointment, is still on the waiting list for PT, and has had only 4 OT appointments while living with me for the past 5 weeks. Today the OT told him he should never have been released from rehab.

It has been a nightmare seeing him languish without proper rehab and trying to meet his needs while holding down a job, taking care of a home and researching ways to help him. His cognitive issues are serious and beyond the capacity of a single, non-medical professional caretaker. I don't understand why U. of Md. would not write orders for sub-acute rehab. This facility failed a vibrant, active, formerly independent man who could have greatly benefited from more than 8 days of rehab.

That said, the OT, ST, and PT staff that helped him at U of Md. were wonderful. They did all they could for him in those very...