Valerie at Loft Beauty Bar — Local services in Barling

I came here about 2 months ago for a birthday treat for myself (or so I thought). I got the scalp treatment service (hair thairapy) which started off good but got worse throughout the service. She started a timer on her phone which immediately was a red flag to me. Throughout my service she would look at her phone and whatever time goal she had (no idea), if she felt she was behind, it would result in her rushing through processes - hair being yanked/pulled, scalp being scratched, hair literally FALLING OUT due to this. There is no way she didn’t know what she was doing considering my head would fly back and around due to her roughness. You’d think she’d get the hint but no. After I had left, my scalp did nothing but burn/itch for DAYS after - it was painful. All she did after the treatment was done was blow dry my hair - she wouldn’t straighten it - which result in my hair being frizzy. It was absolutely the worst service/hair stylist I’ve ever experienced and I’ll...

THE BEST HAIR EXPERIENCE EVER! Truthfully the most relaxing environment and experience! Valerie was so nice, kind, and helpful and really listened to what I was saying and took her time with my consultation to talk me through it. I had the scalp therapy treatment and my hair and scalp have never felt better! My hair is now so soft and feels so healthy compared to when I came in it was the most relaxing hair appointment I’ve ever had and my hair came out so beautiful!...

Valerie is AMAZING 😃 Amazing actually doesn't even describe her I just can't think of a word good enough to describe her. She gave my 4 year old autistic son his very first haircut and she was sooooooo wonderful. I will be taking my entire family here from now on. If anyone is looking for an amazing, talented, sweet and patient person, look no further. She is at the Loft Beauty Bar and her name is Valerie 😃 Thank You Valerie from the bottom...