O'Reilly Auto Parts — Local services in Barnesville

8/20/24 new review. I gave y'all one more chance. Just left there. I was the ONLY customer. Looking to buy 6 Bosch Wiper Blades at ~$35 each plus I needed some parts that would have been behind the counter. Standing in the wiper blade isle for at least 10minutes, I know the sizes that were in the vehicle but there's several variations in the simple numbers. No help offered. I walk up to the counter and 1 employee walks off to the back. Other guy is standing at the counter wearing HEADPHONES,not even ear buds, Headphones and staring at his cellphone!!! Never even looks up!!! I stood there for at least an entire minute before walking out the door!!! I was going to spend around $500 in your store this evening... But now I'm at home and I will make my purchases elsewhere! Never coming back!

If you go to this location then I hope you don't need help with anything. I typically always have great experiences and excellent customer service at O'Reillys. But, this particular location is lacking in customer service. The place had at most 3 customers at one time, I needed a ball and tow hitch for my Subaru Forester Wilderness and went through everything available on their shelves. At one point I was sitting on the floor surrounded by several options. Pretty obvious that I could have used some help from one of the employees. Yet, 2 left for lunch and the 2 other guys I saw just talking behind the counter never once came over. So I finally gave up, bought my windshield washer fluid and left. The O'Reillys in Thomaston has ALWAYS been great. I'm so frustrated and disappointed by the Barnesville store, this is not my first bad experience here. So, I will take my money to a business where the employees are actually helpful so I can guarantee that I buy the correct items for the hitch I had factory installed during my custom build of my Subaru Forester Wilderness Edition. I'm done with this...

I stopped in a couple of weeks ago when my windshield wiper blade broke in half during a torrential downpour. Your staff not only found the correct blade for me, but installed it during said downpour!! And if that was not good enough, I had car trouble today and had to have my car jumped off. I had an appointment in Barnesville, so of course, I headed to your store and had the battery tested. The manager, Rodney, said that it was beyond dead, and found the appropriate battery for me. He tried to install it for me to help me out. When it became obvious that theconnector was cracked beyond repair, he not only pulled the correct connector, but found a local mechanic who was willing to repair the problem and do it for beyond a reasonable price. The entire staff went above and beyond to make sure that I was taken care of and safe. I can not thank them enough for their amazing customer service and care for their...

I had a very disappointing experience at this O’Reilly Auto Parts. I stopped in to have someone quickly check my oil before driving back home, something I’ve had done here in the past with no issue. However, the woman working at the counter was extremely rude and dismissive. In her words, “we do not check fluids,” but it was very clear she simply did not want to help.

What made this worse is that I know this isn’t true—I’ve been here before, and the gentleman who assisted me previously had no problem checking fluids and making sure I was safe to drive. The worker’s attitude this time was lazy and unprofessional, leaving me frustrated.

I ended up going right across the street to AutoZone, where the employees were kind, helpful, and immediately checked my fluids without hesitation. Thanks to them, I felt safe and taken care of.

Unfortunately, I cannot recommend this O’Reilly location based on...