Went to buy Purina Pro plan dog food. There were 3 signs on the shelf that said $15 off 40-50lb bags. Went to the registered and the manager wouldn't issue the gift card. Come to find out the offer had expired 4 days prior. Even with 3 signs stuck on the shelf and not yet removed the manager wouldn't issue the gift card. Aren't you supossed to honor the prices or deals that are displayed on your shelves? Why were they still stuck on the shelf 4 days after they expired. I understand that once a gift card is expired you can not issue it, however good customer service you could have issued a store gift of the...
Read moreHad to make two 63 mile round trips to this store for a dog house. We bought the first one got it home and it was broke. Took it back had to replace it with one that the fastener was pryed out. We also decided we were going to purchase some chicks. The cashier rang up the wrong ones, we stated they were not right on the price. We headed out and seen on the ticket were he charged us for the wrong chicks. We went back in they said they gave us back the right amount of change. We got out to the car refigured and they were still wrong so we took the chicks back and went home... This store was very...
Read moreNo contact with any employee. I think I may have been invisible. After 10 minutes searching for pet supplies, I left the store where I saw 2 unattended carts rolling thru the parking lot toward the street entrance. The carts would have prevented me getting out of the lot or anyone else pulling in. I pushed them closer to the store entrance for those in the store as they were obviously busy scheduling or something. I will go again just not...
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