The store is great. I love that the produce department makes an effort to keep organic produce. The meat department does a great job, great cuts of meat and a good selection of fresh salmon, ground turkey and other healthy choices. The store, in general, is well stocked and the staff is willing order anything you want if you just ask. The prices are not bad if you consider the time and money you have to spend to drive to a competitor. I do almost all of my shopping at Mikes and highly recommend it. The problem is the lack of supervision for the night crew.
WARNING!!!! DO YOUR SHOPPING IN THE MORNING when the vested, long term staff are there. In the evening the staff consists of mainly teenagers who pay little or no attention to the customer. They talk on the phone, visit with each other and do not ask if you want help out because they would have to stop visiting with each other. Today I had three cashiers at the check out, all talking to each other and ignoring me. This is not just a one time occurrence, this is every time. There are a few mature people who work in the evening who do a very good job of cashiering and customer service. The problem is, these people appear to have no control over the teens who are just there to socialize. About a week ago I went so far as to ask two gossiping cashiers if they would mind continuing their personal conversation after I left so we could make sure my order was rung in right. They pouted and gave me dirty looks while they finished my order in silence.
I SUGGEST THAT THE EMPLOYEES BE REQUIRED TO WEAR NAME TAGS. I ALSO THINK THERE SHOULD BE A SHIFT LEADER TO REMIND THE "CHILDREN" ITS NOT RECESS.
But until something is done, just shop in the morning when the crew who cares...
Read moreThe people are absolutely amazing. Very polite and help alot. But ive noticed a few things. That close to if not all my family and freinds agree The selection of items is bad. It didnt used to be. But when people started choosing one or two favorite brands they downgraded to just one or two brands altogether same with flavors. Examples ice watched bbq beef hotpockets, watermelon redbutton ice cream, and salt in vinegar chips either rarely or never come thru again. Thats only a few things. Number 2 the pricing is outrageous compared to all competitor places such as smiths and walmart you'd almost save more money driving to cedar and back depending on your load. And finally the way sales are done alot of the time is wrong. I seen one the other day buy 10 marie calender pirs get 25 cents off each. 10! Whos gonna buy 10 pies to save $0.25 a pie. Ive seen this exact thing on many many for awhile now. This seems less of a sale more of a persuasion to buy more. Like i said the people are great but the way things are priced, the selection, and the "discounts" need to change cuz whats happening is wrong. Just cuz your the only grocery store in town. People let you do it but it still dont...
Read moreThis store has really great selection considering what a small town it is located in. Also, you can expect competitive pricing due to the fact that it is part of a larger "Associated Foods" chain. The produce is always fresh and the regular price of things like green onions and radishes beets the bigger stores' sale prices. The employees are always friendly and helpful and they even carry your groceries out with you. They are also willing to check and ordering stuff they don't normally carry, which is nice. And if you happen to want something that is on sale and they are out of stock they are quick to issue...
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