O'Reilly Auto Parts — Local services in Beebe

Jeff is the most miserable assistant manager I have ever come across in an auto parts store. You know that co worker you have that brings the morale down amongst everyone? That’s Jeff. I was just checking out and it was pretty empty in the store and Jeff was upset that more customers started to pull up. I feel bad for the other guys that work here because they are always polite and joking around and super helpful but you can tell Jeff needs to be voted out of the big brother house. What a miserable person to deal with. Sadly I’m stuck with Jeff as it’s a small town so I’ve resorted to mostly ordering from Amazon etc to avoid coming here when at all possible. Today was my final straw with Jeff and his ps...

They usually have what you need and if not they will order it and get it in-store in a timely manner. The reason I'm giving this a three is because my husband and I had to make four trips to town because we were given the wrong part four different times on the same day. We told them the year, model, and make of the truck we needed parts for and it was pulled up on the computer and we were assured, each time, it was the part we needed. I think the young gentleman who waited on us was either not fully trained or just didn't care. Anyway, they did have the right part in- stock and we...

I have dealt with Oriellys for a long while and the Beebe Ar Oriellys has sold me two new parts that were sold to me as new but didn’t function at all like new parts and to be clear they looked new but were bad. After buying a bad part and having to get that part removed and another one installed....well ranked up the mechanic fees and ultimately made me mad. If I go to a parts store I would like to buy a new part as advertised, not a new part that is bad but a new part would be really nice. Oriellys should have to pay the mechanic fees for...