Disclaimer: the levee broke here & this is the edited version. Im a once weekly shopper of this location, primarily a customer of the Tyrone DG which is within a few blocks of home. This store is almost always well stocked, rarely out of whatever Im looking for, but above all else-the product is predominantly arranged in an orderly fashion, WITH price tags visible & in reasonable proximity to corresponding product. I have seen the same (male, ginger, adore him) assistant manager & 2 cashier's (young dark hair & specs; 1 older curly lt brown hair & the sweetest caring demeanor) actively working to keep the shelves in this order.... THANK YOU, ITS NOTICED, please encourage the other employees to follow your examples! I can't express the difference that makes. From a shopper perspective it's crucial for retention, but operationally...the impact these tedious tasks are proven to have on the profit margins is why it should be what the few bad eggs out front smoking should be doing while on company time! THE BAD, IMO: There are 2 cashier's & 1 (casual or PT) assistant manager here that tend to work Sunday nights that are absolutely unfit to work retail. Dear cashier's & management of retail establishments AROUND THE GLOBE: We know you 1) hate your job 2) hate ppl &/or morally bankrupt/unskilled on basic manners/need training wheels put back on, maybe welded, & dbl up on the floaties ...cant be too safe 3) hate smiling, sunshine & puppies. RULE#01 No one cares how anyone's doing, or if they found the baby wipes. Saying "hi, did'ya find everything ok?" Or "hi, how're'ya doin today?" BOTH standard greet-n-go lingo, no one cares, including the customer... UNLESS, YOU DON'T SAY IT. Your ships taking on water rapidly now. RULE#02: Always greet customers immediately, offer assistance, dont stalk them though its creepy af & offensive ..( if you can muster above initial contact greeting, great but miracle workers we are not). LASTLY, this is across the board all retailers on the planet: NO EMPLOYEE SHOULD EVER BE PERMITTED TO SMOKE ANYWHERE VISIBLE TO CUSTOMERS WHETHER ITS BREAK TIME, OR NOT. EVERY retail establishment has rear exterior door & perimeter exits due to fire code & emergency exit protocols. Go out there, not the front of the store. Its not a good look, & no one cares if your punched out or not.... It just looks wrong, trashy & those long lines of people are deeply compelled to send bad feedback & reviews after waiting in lines only to walk out to see 1-2 employees, knee deep in FB minding everyone's business but their own, cigarettes ablazing, right outside the door. Corporate,...
Β Β Β Read moreDespite the fact I worked at this store, I thoroughly enjoyed my visit. It's clean, a bit cluttered but you can't avoid that, the staff are friendly, and definitely helpful, going above and beyond to give proper customer service. I could go on about how amazing the employees I worked with are, but the main focal point should be the store itself. It's a great location, unless you're delivering truck, it's never particularly crowded but it has peak hours like every place would. The merchandise is always variously diverse and super cute, in my opinion, it's a great place to shop, it really is. It's convenient, charming, and full of lovely and...
Β Β Β Read moreWhy was it a good idea to go down to 1 single register? The other register is self check out and always broken. Tonight I waited behind 2 women that legit do their grocery shopping at DG while holding my 50 cent birthday card. After about 10 minutes and 1 cart load a man appeared and boom the self check out register was opppeeen for the 1st time I've ever witnessed. Let it be open..and stay open please..so people like me (procrastinator in a hurry needing a cheap card) aren't...
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