Dakota Digital — Local services in Benton Township

Here goes…. Poole’s Mill Rods was showing off their latest ‘66 Chevelle build at a local show and I noticed the RTX dash for the 1st time… I already have the HDX kit in my ‘67 and they’re nice but the RTX I seen was truly meant to be for the car… so I went ahead and ordered it. In the past I’ve always consulted with TJ (Tech Dept) on other installs and I was curious if the same control module installed would work so I gave him a call and as always he’s a great help and a great asset to your business.

TJ gets 5-Stars!

But! This weekend I had a few questions at your booth yesterday at the Triple Crown Rod Show in Nashville…. Didn’t remember his name, and I won’t get into the details publicly, but if I didn’t already have your products, have such a great experience with TJ, and just purchase the RTX kit, I would NEVER buy another Dakota Digital product for any of my cars or recommend your products…

I highly suggest whoever is in charge of the marketing team I would have an attitude adjustment meeting on the schedule before it effects...

Have purchased a variety of products which are great, but this review is based on customer service/support. I have dealt with these guys on a few occasions. Non of which have been positive. I just spent 20 minutes on hold, only to be greeted by a guy who made me feel like I just ruined his day. Very condescending. Then I was transferred to sales, and it was the same treatment. These guys had no energy, zero positivity, and were defiantly not eager to please. The other reviews say otherwise, which makes me...

“Brien“ should be trained on how to speak to customers and be helpful and not laugh at them and maybe go out of your way a little bit to help them find what they’re looking for from your company because this guy is definitely costing you money no help whatsoever and laughs at you under his breath and then says he wasn’t laughing. He was coughing. This guy is a...