Hocker's Super Center — Local services in Bethany Beach

The store is dirty. The music they play on the radio while you're shopping is horrible it's all old music like oldies and it sounds horrible makes your shopping experience worse. Their customer service is terrible. For instance we went there last night just to pick up some soda so they had cokes on sale for 410 I believe I don't remember exactly but the lady didn't give me the correct change back so that was an issue we fix that. Then we saw that there was a coupon so we went back into the store to try to get to use the coupon for the soda that we had just purchased and they wouldn't give me my $5 because they said I had to spend $25 or more in order to get that price which no one told me and the cashier never asked me for coupons at the end of my transaction. So I sent my daughter in my 17 year old daughter to refund everything just return to soda and get my money back they gave her a hard time and Esther a million questions as to why. If they actually wanted to keep and care about their customers they would have given me my $5. This is why I don't shop at Hockers G&E anymore. My new grocery store which I have been shopping at for the past year is Weis Markets. Hockers grocery store is expensive and very dirty and the people they have working there with the exception of maybe one or two people or absolutely horrible I do not recommend...

I asked for chicken tenders. I saw they had a "chicken basket" which included a drink. I asked "HOW MANY CHICKEN TENDERS COMES IN IT" they lady behind the counter said 4. After I was given fried chicken the same lady I placed my order snidely and sarcastically says "Did you get what you want?" obviously I did NOT considering I asked how many chicken TENDERS came in it. I was solely inquiring about chicken tenders. She then says "You changed your order to the "chicken basket" to get a drink for 50 cents more. Basically blaming me while it was insinuated by me the entire time that I want tenders. I feel that I was deliberately made of fool of because your sub par employee lacked the customer service ability and social skills to make certain I knew the vaguely named "chicken basket" was not tenders like I had mentioned on numerous occasions but instead included fried chicken. Also, went to sit at three tables and 3 out of 4 we went to were dirty. Absolutely ruined my day. Thank you Hocker's. I'm not sure what I did to warrant such sarcastic treatment, but I will not ever return for food again. I will instead give my business to a chain such as...

So came into the store after ordering fried chicken, mashed Potatos with beef gravy and Mac & cheese. Called the order in, they said 20 minutes. I gave them 25 minutes before coming in. Once inside and at the deli, there was only one person in front of me. I paid for the meal and waited another 20 minutes, unacceptable wait for this. I saw people milling around in the back, two or three other employees in the kitchen. I thought they were making my order fresh. When I mentioned that I was waiting quite awhile, and two other persons who were behind me got served first, I mentioned this to the older woman. She then proceeded to go behind the counter and got the food, however this was not what I thought I was waiting for. Total disappointment on my end. When I took it home, found that the chicken was ok but not the best I had from elsewhere and the mac & cheese was plain with no taste and the potatos tasted like instant potatoes. From proximity to this location, I would be best served from Anthony's on OC or Southside deli in Ocean Pines. Worth the drive, but...