Took my truck in to have tires installed and an alignment done, dropped off at 845 since my appointment was at 9 and was told it'll be done by lunch. Didn't get it back till the next day. Then after I go to pick it up they tell me the tie rod ends and steering stabilizer are shot but still did the alignment knowing it would have to be done again after its fixed, would've been nice to have a phone call saying hey it needs this and maybe i would've said just do it. Any tech knows that if there is loose front end parts that you don't do an alignment. Last thing is the steering wheel is off center just how it was when I dropped it off which tells me they didn't do the alignment correctly or the wheel would be straight. Maybe they'll make it right but maybe they won't....
   Read moreI couldn’t be happier with my buying experience with Thys. After searching for a while in my home area and coming up unsuccessful I found one that had everything i was looking for at Thys. The only problem was it was a 6 hour drive for me! After sending them pictures of my trade in and them giving me what I thought was fair unseen was great! Bill was great to work with honored the trade price he quoted me over email and the vehicle i bought was as great as pictures looked and how they described it! Driving 6 hours and not having a guarantee deal was nervous due to the fact that what if i get there and they don’t honor trade in price etc. I would recommend Thys and Bill to anyone even if you have to drive a ways very respectful and they...
   Read moreFinding this car on the Internet, I contacted Bill who was very helpful throughout the sale. The previously-owned car that I was searching for had to be from a dealership, with low mileage, one owner, no accidents, newer tires & within my budget. Bill had just the car & helped me get financing. Since the dealership was 360 miles away & in another state, I decided to fly to the nearest city, Cedar Rapids. I told Bill about the flight's arrival time & as promised, someone was there on time to drive me to the dealership. Also, as promised, Bill had all the paperwork ready, as well as detailing the car inside & out, so that I was driving home in twenty minutes....
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