Pro X Home Center — Local services in Bonners Ferry

I desperately wanted to like this place but it is run so inefficiently. Some staff is always lingering around seemingly without purpose or direction (other than smiling and being friendly). Everyone is nice but lacking in knowledge and the product selection is disappointing. I'm always going in and leaving because they don't have what I need so I'm heading an hour away to home Depot or ordering on amazon. Example, they sell everything Echo but not the bar chain combo for echo. Ordered on amazon! Most people in the area I know are citing their own firewood so the chainsaw area really needs beefed up. Frequently the lumber yard crew is just standing chatting when there's wrap...

This place is great! Tons of things you'd need for your project, and tons of things you didn't know you needed in your life. One downfall is when it's busy, and that is quite often throughout the day. The downfall isn't major, but when it's busy I cannot find anyone to help me, and there is always employees, and management on the floor offering help. It's just they're busy at the moment. I did walk the store twice looking for a small thing, and wasn't approached or offered help. I will still go there though! They got the good stuff! Did I mention their tool bin?! That's the danger zone for me! I still venture through it though! I love their selection of...

I had a very large roofing project I was flying in from Denver, CO to complete. Long story short, Home Depot dropped the ball in a major way and left me high and dry without any materials the night before the project. Pro X spent an hour on the phone with me filling my order. They check through the store to make sure items were in stock and, when they didn't have an exact match, they found comparable solutions. The people here are knowledgeable, professional and helpful. First class...