Shred-it - Brecksville — Local services in Brecksville

I had no problem with the driver or my sales person Michael. I had the sales person come to my shop and he wanted me to switch to Shred-it. I was happy with the company I was using, but I said I would switch providers if he could match the same monthly cost as my current recycle company for 2 bins. He agreed, I signed paperwork, and then I get my bill and it was almost doubled. I reached out to my sales person and he said he would take care of it. Note: trying to get a hold of anyone in billing that could help is next to impossible. I had to cancel my account and go with someone else after 4 months of my bills being wrong and not corrected. I am also owed an overpayment of about $223.00. Now Dino Bradford with billing is claiming I signed a contract and agreed to the higher amount of $120.94. DO YOUR RESEARCH AND FIND ANOTHER PROVIDER AND DO NOT...

From the excecutive on the phone to arriving chatting with the receptionist to the shop foreman that met me out back to discuss the trucknit just can’t get any better and this is one of the few examples of how a small start company grows and gets bought out a few times along the way and grows world wide yet keeps small family business values this is how you spell success and would recommend this company to any and all.. The foreman started years ago and worked his way up the corporate ladder and is as happy as a person could be working there and just glows saying how wonderful of a place it is .. In today’s day and age of bug outs this is unheard of and a prime example of a great...

The worst customer service I have ever dealt with. Worse than Time Warner/Spectrum, AT&T, and even insurance companies. Shred-It, now Stericycle kept charging our company for charges that they promised me would be removed back in September of 2015. I dealt with three reps since then to remove the charges which total over $2,500. Yesterday I found out that when Shred-It acquired Cintas they lost many contracts and one of them was ours. So despite signing addendums with Shred-it to remove extra charges on my account they did not implement this because they had no contract. I found this out after wasting hours of my time with them.

STAY AWAY from them as much...