Talix — Local services in Brecksville

BPI has been handling our IT services at General Transport for 20 years. Regardless of who I work with on their staff I am always shown the utmost level of patience and professionalism. Their technical expertise, problem-solving skills, and responsiveness are exceptional. The care they take with our organization extends well beyond what their contractual obligations are. Whether we are working together over the phone or they are on site, they are always reassuring and capable – I never worry because every interaction I have with them results in a successful resolution. The solutions that BPI provides are technically sound but more importantly support our strategic initiatives and demonstrate genuine concern for General Transport’s continued success.

We had a major disruption in service a few weeks ago that was beyond our control and could not have been prevented. I placed an emergency after-hours call with BPI, and within an extremely short period of time BPI had someone on site. He worked quickly and efficiently to get us back up and running, contending with variables beyond anyone’s control. Once we were operational he chose to remain on site and continue to monitor the situation because we were unsure whether additional disruptions were forthcoming. He recognized the severity of the situation and rearranged his day to remain present and involved with us. I cannot express what that meant to have that kind of support.

I cannot recommend BPI's services enough. Whether you are looking for security solutions, managed IT support, or server maintenance, BPI’s service and execution of that assistance is...

BPI has provided UCG Technologies and Contract Guardian, Inc. with on-site and remote IT services including cloud, security and consulting for over 10 years.

BPI delivers top-tier IT services with a commitment to excellence that's evident in every interaction. Their knowledgeable team provides innovative solutions tailored to meet the unique needs of each client, ensuring smooth and efficient operations. The customer service is exceptional—always responsive, professional, and eager to help. Whether it’s network security, managed IT services, or cloud solutions, BPI consistently exceeds expectations. Their dedication to staying at the forefront of technology makes them a reliable partner for businesses seeking to enhance their IT infrastructure. Highly recommended for their expertise and...

We are a midsized manufacturing/distribution company in Cleveland, OH that has been doing business with BPI for over 20 years. I really can't say enough in regards to our relationship with BPI. BPI has been a trusted and valuable partner to us for the entire 20 plus years. They have always given us incredible guidance and service. I have dealt with so many of their consultants over the years and everyone was a pleasure to work with. Whenever we are solicited by like vendors, we quickly let them know that we already have a trusted partner in BPI. If you are thinking of doing business with BPI then you should do so. You...