Chandler's Furniture And Mattress — Local services in Bremen

We have purchased several things here before and typically have a great experience. I sent my parents up there to buy recliners that were paid for on July 8th 2017. Since then we have been told that they would be there 7 days after the purchase. Then when that did not happen we were told they would deliver them and that did not happen.

Today is August 1st and we still have not gotten the recliners.my husband went to speak with a young gentleman ( Stefan) and he became extremely ugly. He refused to give his last name and when we said we were going to call the Sheriffs office he actually laughed and said we could go ahead, it was a civil matter. Apparently they have alot of unhappy customers who just want the furniture they bought.

I'm uncertain of what is going on at this establishment but it appears shady and untruthful. Which is a shame because we were long term customers and use to really enjoy their store. My advise is to stay far away..this is no longer the reputable store...

Very unpleasant experience. After putting my experience on their Facebook page, they removed the option to review them, taking my review down. Never return calls, promised deliveries didn't happen, promised to replace furniture then wanted to "fix" the couch, and now it's like a rock! Kept getting different stories from different people. When they did deliver the time was between 3-6 every time and it never failed they'd show up at 8 or 8:30. I want to support small business but when it's like this, no way. I wish I could get my furniture replaced or my money back. When my couch was returned 2 (weeks later) it reeked of smoke! And since getting the couch home I keep seeing spiders around it, and we have NEVER had a single spider in our house before. If you're wanting to support small business, go down the road to moore's in temple. We had a better...

We have used Chandler's for years. We recently needed to update and decided to go by there and see what they had. Great prices and beautiful furniture. I have never used the delivery, we've always opted to pick up ourselves. This was the first time our pieces needed to be ordered. We were told that it would take 7-10 days to get our items. That turned into over a month and the bedroom suit was still not in (the reason for 4 stars and not 5); however Stefan was wonderful to deal with and called me several times personally to update me. Because it was taking longer to get the bedroom suit - he allowed me to see what they did have in stock and traded the ordered item for something in stock. I am pleased with the service and working with me to get the furniture I needed. We will definitely go back when we need to...