Farmers Home Furniture | Brent, AL — Local services in Brent

I had been out of an air conditioner for 2 months and could not afford to get my central unit fixed. So I called Farmers and was told to come in and apply. The 2 ladies that helped me were EXTREMELY helpful and took very good care of me. I wish I could remember the lady that run my credit because she answered all of my questions!!! Even the questions that were not about my new air conditioner. I’m talking about my credit questions. I would HIGHLY recommend Farmers in Brent Al. So professional and made me feel so comfortable! One more thing, these 2 ladies carried my air conditioner to my car for me as well!!! Great...

Poor customer service. Waited a week to pick up for new in the box from warehouse, but when I got there to pick up what I was told would be new, they had floor model ( I consider used ) for me to pick up with not even a discount offered or a phone call. Requested a refund on credit card. Manager was very ugly to me and raised her voice several times. She needs to attend a customer service school for training on how to treat customers. Very unhappy and will not return to this store again. Letting all friends in area know...

Nate was so nice and helpful. I described what I was looking for and he pointed out products he had available. Furniture was ordered and delivered as we discussed. Very good experience with the Brent Alabama location and will be back for more. Very pleased with my purchase and the kindness extended during visit. I highly...