White's Landing Historic Quaboag — Local services in Brookfield

Came in off the River hoping for drinks. We had never been here before, and there were no menus anywhere. I asked the woman behind the counter what they had for cold drinks besides coffee, and was met with an eye-roll and impatience. I was told was they make lemonade. I then asked what options they had for snack type foods or if there was a menu and was ignored. Next time we’ll skip this place for sure. Maybe it’s better if you know what they have to offer ahead of time (somehow) and don’t need help ordering.

Original review above posted 7/23/23.

Updated review 7/24/23:

Thanks for the reply to my first review! I think I need to clarify some things— You stated another in my party got drinks and a pastry, which is true. He was helped by another employee. I can’t speak to his experience, only mine, which was not good. And for the record, said pastry was given to the dog.

If your “mission” isn’t to provide cold drinks and food, that is perfectly okay. Though I am curious as to why Google would consider you a “boat rental service,” why your very own website you directed to me includes kayak rentals and discussion of a COMMERCIAL kitchen if your “mission” is not a commercial business… but, that is completely besides my point of receiving poor customer service.

When someone asks your employee what you offer, their response doesn’t need to include attitude and impatience. I never got an answer besides “we make lemonade.” Do you have drinks or not? Just lemonade? There was no way for me— or anyone who had never been here— to know what to expect, as there were no menus. Which again, if you aren’t a food service location that is fine, but it sure seemed like a place we could get drinks, especially since you have “bake shoppe” in your name on Google. And if not, I think your employees could be a little polite about letting customers know they need to go somewhere else.

And as far as your “posted” comment goes- you have two docks posted with signage and one with none at all. If you don’t want people coming off the river, your signage needs to indicate...

I loved my time visiting White's Landing. I came in to rent a kayak which I was quickly helped with getting me on the water, and the woman helping me told me of some of wildlife I might be able to see out there. Paddling alone, I saw a turtle, a couple of cranes, and lots of dragonflies which I heard from the proprietors helps keep the area nearly free from mosquitoes.

The kitchen wasn't open on the day that I was there but they didn't seem to have any issue with me resting at their tables while I waited for my ride to pick me up. I got a few gifts from the gift shop, some soaps, sage, and a ceramic vase. All of which I'm so happy to have and use to remind me of a great day on the water.

One last thing that made this place super marvelous and accommodating, I accidentally dropped my wallet in their parking lot on my way out and when I called them to see if I had left it in the store, they went out to the parking lot and found it for me, so I was able to go back and pick it up, no problem.

I'd recommend this place to anyone in the area! It's so important to be able to connect with nature in this way, and lovely to pick up some...

Was a lovely experience having lunch at this gorgeous venue. Anna, very sweet owner, made my daughter and me delicious fresh sandwiches -California one and BLT - both on homemade by Anna) focaccia! The sandwiches were made with love I told my daughter, which is why they were sooo delicious! In addition, we sat and ate them on the deck overlooking the beautiful property grounds and Quaboag River. My daughter had Anna's homemade peach tea and wanted more to go! I also took a piece of hummingbird bread home to my husband, who loved it! They have homemade baked goods also and come to find out they have catering services! Such a wonderful lunch place find to return to soon! Thank you Anna and team for a wonderful...