I am a 73 year old widower who shopped only at Giant Eagle for all my groceries and medications. Today I entered the store in Brookville, Pa. as I have hundreds of times to pick up my scrips that were ready for me . I was thinking about my task at hand and committed the highest sin one can imagine at GE....I FORGOT MY MASK..!!! A young lady ran over to me and explained I had to LEAVE THE STORE since I had no mask on. I pulled out my COVID vaccination card and said this shot card trumps the mask edict . She said LOUDLY she would get fired if I didn't leave the store immediately. To which I said to her I am leaving and will not be back. Surely some small kindness could be extended like...Did you forget your mask...Is it in your vehicle ...Would you please go put it on. NOPE...she threw me out . I went to Means and Lauf Drug and transferred my scrips on the spot while relating my brush with imprisonment at GE. I used to buy ALL my groceries there and cards plus medications. NOT NOW.... Not that anyone in GE cares but if you don't train these young people how to KEEP long term customers it really wont matter because you just will not survive. Wal Mart is 20 miles East and West from Brookville and they really try to assist customers. Might want to read how they would approach my issue. Bet it ain't the same !!! Cordially...
Read moreI didnt shop here the entire time they forced us to wear masks because I was unable to wear one do to panic attacks so I had to go to maskless friendly stores to do my shopping & send people or do curbside pickup for my meds. Now that we are back to no masks I stick to the stores I was shopping at& only come here for my prescriptions & for things the other stores might not carry. Unfortunately I was a Giant eagle shopper all the time until I wasn't allowed to shop there for a year because I couldn't wear a mask without taking medication & wearing a mask & some times taking medication just to go get groceries seems...
Read morePrices are too high. Aisles are often crowded. Workers in the aisle that won't move for you. Aisles are often junked up with small piles of product. Sometimes tough to get inside with carts, customers, product. Going into the store, you run into exiting customers....very narrow entranceway. If you don't have a giant eagle card, sometimes the cashier scans a barcode by the register.... I assume it's their card so they get the points. ?? Usually have long lines and slow cashiers at the registers. I don't shop there unless...
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