The gym itself is great, so there's no complaints there. However, my experience with the business side has been frustrating. I’ve been a member for over two years but recently moved 3 and a half hours away. I called multiple times to cancel my membership and was repeatedly told, “The manager will call you back.” Unfortunately, that call never came.
Eventually, I made the 3 and a half hour drive to cancel in person, only to be told that cancellations require 30 days notice. Meaning I’d still be charged for the following month. This was despite the fact that I had already called and requested cancellation well over 30 days prior.
I was again promised a callback to discuss the upcoming charge, but as of now, no one has reached out. A simple phone call could resolve this, and I’d be happy to update my review if that happens. Until then, I can’t justify more than a...
Read moreI’ve been a member here almost a year now. I joined it because it was the largest gym in the area. I was so excited that it had 3 deadlifting platforms and 6 additional racks. Not only that, but strongman and powerlifting specific equipment. However, about 6 months into my contract they put signs up around the specialized equipment area declaring it was only for “Apex personal training only”. As if that isn’t bad enough, they take the belt from the belt squat machine and lock it up so that only the trainers can access it. I’ve read back over my contract and no where does it state that a regular member does not have access to that area. I believe this breaks my contract technically…as my contract states I have access to ALL equipment in the gym. Either way, I’m out. There are far too many gyms in Lafayette and Broussard to be...
Read moreWhile in town visiting family and friends for two weeks, I was looking for a place to workout. My bro brought me to this place as a guest and the worker “Tiki” noticed that after the third time, so he mentioned the week long guest pass. Of course I got and I appreciated the warm welcome into the gym. This place that provides a clean environment coupled with more than enough space and equipment for me to keep up with my commitments to personal health and wellness. If you’re in town for a few days or longer and need a really nice space to keep up with your health, fitness, and wellness commitments, I recommend this place (grab the long week pass if you can, well worth it). Give this place a try yourself and provide...
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