BoxDrop B/CS Mattress & Furniture Direct — Local services in Bryan

short answer, yes and no, DO NOT BUY furniture from them and expect it to last, it may be of poor quality, the mattresses may be okay though as I have no experience with them. yes, bc they are good people with amazing customer service where you are not just a number and supporting a local business is always a plus in my book. Also, despite the quality i will say their couches are suuuper comfy though.

now for the long version in excruciating detail lol

My experience purchasing from boxdrop bcs was seamless smooth. the employees were helpful and very amazing, they were patient and willing to answer any question you had. we I believe Bristol who is the owners daughter help out and despite recovering from losing her voice at the time due to a cold, she was more than willing to answer any questions and was doing her best to be as chipper as possible. I give the business 20 out of 10 on all avenues of business but 1. they know how to conduct business, arrange their show floor, and have quick fast delivery.

now on to why I said no as to purchasing from the company. while it may be just my experience and not others, the quality in some of their items or at least the couch set I purchased is extremely lacking. i am not so versed in how they obtain their furniture, or from where, but I can say that there really is no reason to explain why a brand new furniture set starts falling apart within 40 days of purchase.

in October when we bought our first house we had been looking for new furniture. we went to star furniture and various other locations and found that box drop is the best priced. we were in the store for about 40 minutes before we decided, and it was on a full set with reclining electric seats, the price was 3000 and 100 for cash on delivery. if you are wondering that 100 is too much, they help set up, union and verify everything works before leaving. again another plus.

fast forward about 28 days and I found that the staples in the center console were coming out. okay, easy fix I can staple them back in. this continues to occur until about 2 months later, December early January I realize not only are the staples coming out, so are the hinges and back pieces. the staples, hinges, and screws used to put the couch together by the manufacture. sooo my back rest for one half of the couch is crooked and coming off, on the other side it is just starting to do the same.

As stated above, it is the manufacture quality that is suffering however, box drop to my knowledge offers no refunds or returns for any amount of time, and they have no satisfaction guarantee (to my knowledge) and so if you get a lemon of a set of furniture I guess you are kinda screwed. I am assuming they are aware of this hence why there is no assistance, or due to having multiple suppliers they cannot guarantee the quality of all products. if they did, my assumption would be that they may lose money and profit.

if you want to support a local owned business, with good people, and service itself then yes, I may return for a mattress but will be asking far more questions.

note: as stated above i have no experience with their mattresses, I reserve the right to be wrong as I may have just gotten a bad set, and I am simply explaining my experience and and thoughts.

thank you, stay safe, be well and...

Great folks. Beat everyone in town on price. And service. I was hesitant at first not knowing the store and having to come in first vs. phone/email. I'm glad I did. They had me lay on a few other mattresses that actually felt pretty good that were less expensive. In the end, I ended up getting my original mattress I had in mind.

They did everything they said they would and the mattress arrived on time like they said it would and, by far, was the best price in town and even beat online prices.

Again, I was hesitant at first but after meeting and talking with them that was put to rest pretty quick. I ended up buying two mattresses from them and I absolutely will be going there first in the future to save a lot of shopping around. They seemed like down to earth, honest, folks genuinely wanting to help you out.

Side note, I ended up with the Simmons Beautyest 1000-ip plush model. This thing is extremely well made (I see it lasting a looong time) and the best mattress I have ever slept on.

Give them a shot, you'll be pleasantly...

If you’re looking for a mattress, this is honestly the perfect place to go! It is appointment only so this family owned and operated business makes sure you get the most undivided special attention you deserve. Darla is the sweetest lady you could possibly imagine and made my fiancé and I feel welcomed as soon as we met with her. With her understanding of how uncomfortable our mattress is at home, she hand picked 3 different sets for us and we fell in love with our new mattress in under 15 minutes! With me being 7 months pregnant, this new momma is SO excited to be sleeping on such a comfortable brand new queen sized bed! Seriously guys, do not hesitate to give them a call to set up an appointment. They work with you for a perfect time to come in as well, considering my fiancé always has to work late. I also noticed in the back of their store, they sell living room furniture too, so here pretty soon this is the place I’m headed to for some new couches or maybe even a sectional! Call to see BoxDrop...