AT&T Store — Local services in Bunkie

I needed to purchase a new phone today due to damage to my existing phone. Rebecca Ford and Olivia Bradford went over and above in helping me decide what to do with my existing phone AND helped me make an informed decision on my new phone purchase. They made suggestions as to what accessories were needed and made sure my new phone was set up with everything on it and that everything was as I needed it prior to leaving the store. These 2 ladies were very professional and worked well together as a team managing all the customers that were coming in and addressing all of their needs. Thanks so...

My husband went in with a broken phone. Brittany tried to help, but said nothing could be done and that my husband had to buy a new phone and get a new phone number. We then called AT&T to cancel the old account, and the guy who answered the phone was incredulous that she told him that. He transferred me to a tech who was able to fix the old phone. We then had to return the new phone to the store, and was informed we had to pay a $55.00 restocking fee, for her mistake. We finally got out of there, and were told we don't owe a fee, but we will await our next bill to see...

Called the Bunkie location yesterday just to get a few questions answered and let me tell you I’ve never had a better over the phone experience with a store! Hallie was so unbelievably helpful and made me feel comfortable with wanting to switch from my current provider. Even if she didn’t have an answer for my questions she was instantly pointing me in the direction of someone who could. I 100% recommend getting on the phone with her if you have any...