Iāve been a loyal customer of Tractor Supply and have made numerous purchases over the past several months since the store opened. However, I recently had a frustrating experience that left me disappointed with their customer service.
When I provided my phone number at checkout, the account pulled up someone elseās name. Iāve had this phone number for over 10 years, so it was clearly an error in their system. I asked the cashier if it could be corrected, but she told me there was nothing she could do. Hoping for a better resolution, I contacted the store managerāonly to be met with a dismissive attitude and no offer to help fix the issue.
Itās disappointing that something as simple as updating customer information couldnāt be handled properly, especially given how frequently I shop there. I expected better service and a more helpful attitude from the staff. I hope Tractor Supply takes this feedback seriously and improves the way they handle customer account issues...
Ā Ā Ā Read moreIt is with great anticipation Zebulon's finally got its own Tractor Supply, and I'm genuinely pleased. It's a solid addition to the town, offering a much-needed range of supplies. The expanded outdoor nursery is a definite plus; it's a decent size and well-stocked, which is great for local gardeners. I was also impressed with the variety of hardware and fencing options. It's helpful to have a place nearby for those practical home and farm needs without having to drive into Raleigh. While itās not flashy, itās certainly functional. They have a good selection of gardening tools, some camping equipment, and the usual array of farm supplies. The staff seemed knowledgeable and were available to answer questions without being overly pushy. It's a reliable, straightforward store that fills a gap in Zebulon's retail landscape. It's just nice to have a place where you can grab what you need without a...
Ā Ā Ā Read moreFive Stars Isnāt Enough!
The Tractor Supply in Zebulon is hands down one of the best weāve ever visited. From the moment you walk in, youāre greeted with genuine kindness and incredible service. Don, the manager, sets the tone for the whole team: professional, friendly, and always ready to help. Katelyn and Tyler are just as amazing, consistently attentive, pleasant, and eager to assist with anything you need.
Whether youāre looking for something specific or just browsing, the staff here make you feel like a valued customer every time. Their positivity and willingness to go the extra mile truly set this location apart. We absolutely love this store and are so grateful to have such a gem in our...
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