Imagine you have a 3yr old. Your searching for daycares he/she can attend. After extensive on-line research and reading reviews, you settle on a place Paws in Play.
You make the appt for the live interview, to see if your 3yr old dog is a good fit for the daycare and if the daycare is good fit for your 3yr old dog.
You walk in and everything looks ok. Your stopped at the front desk. The play area where your 3yr old will spend all of his days cannot be seen. After all your questions are answered and your feeling comfortable leaving your 3yr old at the daycare, you ask what you think would be a common question. When can I set up a time to view the area where my 3yr old will be for the next 8hrs, 3x per day? The area I'm paying for?
You’re then directed to go online and look at Facebook pics of the area.... I did that, but seeing the Statue of Liberty on a Facebook post is not quite the same as seeing her in person. And personally I’m just not comfortable leaving my 3yr old in a place that will not allow anyone EVER to see the space they are paying for. Suspect.
Paws in Play has a policy that no owner can view the play area, EVER. Not off-peak time, not at closing, not before opening, not even Holidays. All of which I offered as possible viewing times. Suspect.
Why you ask? They say to protect the dogs. Ok. Why do the dogs need protection from Humans? Paws in Play interview their dogs. I assume the dogs they accept are socialized to interact with not only each other but other humans? I wouldn’t take my dog to a dog park if I knew he bit other dogs or humans. Ok policy is policy. I asked the owner if he would be willing to call me at a time where there are NO dogs at the daycare for me to view the space. And he still refused. Referred me to Facebook. Suspect.
This policy and the owners refusal to accommodate what I believe is a reasonable request, while still honoring the spirit of the policy got me way too suspicious about what was back there in the play area where my dog would be. The possible condition of the area. I couldn’t in good conscious leave my 3yr old at Area 51. Suspect.
I would caution anyone who is thinking about Paws in Play. Anyone considering this daycare for their loved one would have to answer the question. How could you trust a daycare that forbids you to EVER see the space in person that 1. You are paying for. 2. That your leaving your loved one for days and hours. Are we putting our loved ones in Fort Knox? What is so bad back there that you don’t want anyone to see? Suspect.
As a business owner myself, I shared with the owner that I had called 6 other daycares just to see if this policy was common in that line of business. What I found? All 6 understood not letting the public in the area when there are a “ton” of dogs. But to not EVER be able to tour the facility? Even after hours “sounded weird”. The owner harshly replied “I don’t care what other people think” And from that reply it also appears that Paws in Play struggles with professionalism as well. Suspect.
Sorry, I just don’t trust Paws in Play. My dog is my child. I could never leave him in a space that the owner is adamant with me NEVER...
   Read moreBest pet experience ever! This place knows dogs, loves dogs, and treats them like their own. I can’t say enough good things about the entire staff. They really understand how to make a fun and safe experience for dogs. We live on the South Shore and drive 40 minutes to Canton for daycare and boarding. That’s how worth it they are. Here are some details: we have two very large dogs, just a year old. They are energetic and a lot to manage. The staff got to know their personalities almost immediately and make accommodations to treat them as if they were at home. Each staff person knows every dog’s needs like this, and their names. Even when there are 20 dogs in their facility, they know each one and observe their play and cater to their needs. We don’t do day care every day, so we didn’t really expect to be well known the first month we started taking the dogs there. But they do their homework. Our dogs were part of the pack immediately. It is clear that their facility is clean, the dogs are given direct attention and oversight. Our dogs NEVER smell like that doggie day care smell that is common. Never. Not sure how they do it! Both the day care and overnight experience has been outstanding. We have tried a few other places, and are currently unsatisfied with our vet too, and were resigned to thinking the pet experience in MA is just mediocre. Then we found Paws in Play. They are the gold standard for dog care. My final note: my husband and I work from home. We don’t need doggie day care. We were initially in search of a boarding facility for future vacations. But we take them here frequently for day care now because the social experience has improved our young pups’ behavior around other dogs as well as people. Such a...
   Read morePaws in Play is the BEST! I’ve been bringing my two pups there for over 3 years now. They have been absolutely amazing to my dogs, to the point that they can’t wait to jump out of my truck when we arrive and start excitedly barking when we get to the end of the road leading to the daycare. Sometimes I think they don’t even want to come home again! The staff at Paws in Play have clearly stolen my dog’s hearts! They are the happiest, most exhausted doggos when we get home. I cannot say enough about the staff at Paws in Play too! Jess is always so pleasant and welcoming and clearly loves and cares for my two dogs. Being a Firefighter means that sometimes my schedule can change or I can end up being stuck later than expected or even for an entire extra shift which can be very stressful when you’re worried about what you’ll do with your pets. Paws in Play has ALWAYS gone above and beyond to accommodate our needs and they truly try their best to be a home away from home for Puck and Scout. I highly recommend paws in play to everyone I know, and hope others read this review and know that their dogs will be loved and cared...
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