Stayed after hours to help a Customer, and guaranteed return if not acceptable with spouse!! I do not live in Amarillo, but was looking for a cowhide rug in one day. I was on north side of Amarillo at 4:45pm on Friday. I called Panhandle Leather on the south side. Nathan said no problem, he would stay late to assist. Arrived at 5:30. I purchased hide hoping my wife would like. Nathan said if it wasn’t right size, or she didn’t like it, I could return and we would select another!! This was absolutely West Texas friendly, and the best Customer Service I’ve experienced in a long...
Read moreI placed 2 orders on the same day. One with Panhandle and one with a large, well known company out of Missouri. I received my Panhandle order today and my other order has not shipped yet. On top of that, I got a call from Panhandle right after I made the order. They were out of stock on an item I wanted. Options were offered on the phone and I am very satisfied! Fantastic folks with amazing customer service. My new first call for all my leather needs. Plus they’re right here in the Lone Star State! Thank you for going...
Read moreI came in 5 mins before closing, don’t recommend you do that to any business but the owner was extremely kind and allowed me to look around regardless. He reassured me I had all the time I needed. They have a large selection of hides. Shoe working tools and supplies. They probably have the best prices for Fieblings dyes I’ve seen. They carry high quality leather tooling tools. I bought a few stamps and dyes. Will definitely try to make it earlier next time so I can resupply my...
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