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Joe CannonJoe Cannon

This is an update to my experience with Aaron. I left my original review below. He nailed it hands down the first time. 5 stars. The second time, my equipment was delivered by a group of teenagers. One of them was supposed to have been the person who cleaned them. Aaron said he guided him on how to clean equipment. I paid the teenager in cash and he and his friends jumped in their truck and left. The video shows what my equipment looked like when it was delivered by the teenager. It looked like it hadn’t been touched. I paid $250+ dollars for this. Seems like it was about $300 but I can’t remember exactly. To be fair, after I sent the video, Aaron himself came and picked the equipment up and said HE would clean it. He delivered it afterward and apologized. When I tried to use my mower for the first cut of the summer, it acted like the air filter was dirty. So I checked it a second time. It wasn’t. But the mower was running rough and not cutting well. Last year, after Aaron cleaned it, it was running absolutely perfect. Started up first time every time until I had him clean it again. Or until the teenager cleaned it under his guidance during the second time. I told him about it, again, and he apologized. I had had such great service before that I really hoped it was just a fluke. I pulled it out to used it a second time today hoping it had worked the issues out. Today it was running even worse and blowing white smoke. After the lawn was mowed, finally, with the worst running mower I’ve ever used, I tried the leaf blower. I’ve tried to start the leaf blower for an hour. Last time, after Aaron cleaned it, it started first time with the first pull, which was something I had NEVER seen with engines like that. It was magnificent. It did that all summer. Now it won’t start at all. I started checking the filters on it and the photos above are what I found. It’s incredibly disappointing to find someone who did such a great job the first and then have such garbage service from them the second time. I hope he isn’t letting the teenager clean any other equipment until he gets better training. And deep down, I really hope that when he took them back to “clean them himself”, the teenager didn’t add something to my gas tanks to cause whatever issue is keep either of them from running. The issues I’m having with them have similar symptoms to something like that. I don’t even want to try my chainsaw now. Again, extremely disappointing. Please read my first review below to see how great his service was the first time. Be aware of the potential issues that could arise. I hope the good service that has been performed in the past is all that continues moving forward for him. I can’t take that chance again. Not for that much money. ************************************** First Review Below Aaron was professional and called me back when I left a message. He arranged a good time and day for pick-up came to my location to grab my equipment. He discussed the process and gave me an estimate before loading up and taking it with him. Throughout the entire process, he communicated with me about the repairs, ordering parts, and recommendations when there were choices. When he was finished he gave me a final price and worked with me on a good date and time for drop-off. Don’t wait for summer to have your equipment tuned-up. Winter is perfect for allowing time to order any necessary parts or just allowing him time to do a good job without worrying about needing your mower immediately. I will definitely be using Aaron for winter time-ups from now on.

Reviews of Simple Service by Aaron

4.9

(38)

1.0

2y

This is an update to my experience with Aaron. I left my original review below. He nailed it hands down the first time. 5 stars. The second time, my equipment was delivered by a group of teenagers. One of them was supposed to have been the person who cleaned them. Aaron said he guided him on how to clean equipment. I paid the teenager in cash and he and his friends jumped in their truck and left. The video shows what my equipment looked like when it was delivered by the teenager. It looked like it hadn’t been touched. I paid $250+ dollars for this. Seems like it was about $300 but I can’t remember exactly. To be fair, after I sent the video, Aaron himself came and picked the equipment up and said HE would clean it. He delivered it afterward and apologized. When I tried to use my mower for the first cut of the summer, it acted like the air filter was dirty. So I checked it a second time. It wasn’t. But the mower was running rough and not cutting well. Last year, after Aaron cleaned it, it was running absolutely perfect. Started up first time every time until I had him clean it again. Or until the teenager cleaned it under his guidance during the second time. I told him about it, again, and he apologized. I had had such great service before that I really hoped it was just a fluke. I pulled it out to used it a second time today hoping it had worked the issues out. Today it was running even worse and blowing white smoke. After the lawn was mowed, finally, with the worst running mower I’ve ever used, I tried the leaf blower. I’ve tried to start the leaf blower for an hour. Last time, after Aaron cleaned it, it started first time with the first pull, which was something I had NEVER seen with engines like that. It was magnificent. It did that all summer. Now it won’t start at all. I started checking the filters on it and the photos above are what I found. It’s incredibly disappointing to find someone who did such a great job the first and then have such garbage service from them the second time. I hope he isn’t letting the teenager clean any other equipment until he gets better training. And deep down, I really hope that when he took them back to “clean them himself”, the teenager didn’t add something to my gas tanks to cause whatever issue is keep either of them from running. The issues I’m having with them have similar symptoms to something like that. I don’t even want to try my chainsaw now. Again, extremely disappointing. Please read my first review below to see how great his service was the first time. Be aware of the potential issues that could arise. I hope the good service that has been performed in the past is all that continues moving forward for him. I can’t take that chance again. Not for that much money. First Review Below

Aaron was professional and called me back when I left a message. He arranged a good time and day for pick-up came to my location to grab my equipment. He discussed the process and gave me an estimate before loading up and taking it with him. Throughout the entire process, he communicated with me about the repairs, ordering parts, and recommendations when there were choices. When he was finished he gave me a final price and worked with me on a good date and time for drop-off. Don’t wait for summer to have your equipment tuned-up. Winter is perfect for allowing time to order any necessary parts or just allowing him time to do a good job without worrying about needing your mower immediately. I will definitely be using Aaron for winter time-ups...