Port Canaveral Terminals 5/6 Shipping/Receiving — Local services in Cape Canaveral

BEWARE!! Do not park if you intend on needing to pick up your car after hours. My wife and I were led to believe that we could simply pick up our car after our flight back home from an MSI one way cruise. To our horror, we arrived back only to find that security had no access to allow us to retrieve our car. The website does not state anywhere that customers would not be able to pick up there cars after hours. Do not make the same mistake and look for other options. We will never book another cruise out of Port Canaveral.

Update: We came the following day to pick up our car and upon arrival we were told they could not open the gate to do a simple drop off and our driver would have to pay $17. Tracy was extremely rude, walking away and telling us to look at our receipt. We showed the receipt, and told her there were no instructions and she said that wasn’t the right receipt. We then exited the vehicle and took out our belongings, I asked Tracy if she could help our driver back out she said “don’t ask me questions if you see I’m already doing it”. When the manager came I proceeded to walk over to him to talk to him, but he rudely and aggressively told me to “stop” and when I simply stated I wanted to talk to him, he said there was nothing to talk about. When I asked for his name he said he doesn’t need to talk to me. I would advise any potential travelers to make arrangements with other parking options. These individuals, clearly do not possess an ounce of customer service and are not concerned with providing any sort of rational problem solving. Stay clear of Port Canaveral parking at any cost if you...

Never park at this terminal parking lot, they fill up fast and end up having cars park on the outside exposed lot instead of the inside covered parking. We paid over $18 per day just to end up outside covered with bird droppings next to dumpsters.

The staff is totally clueless, no one to direct us to the overflow lot then tried to charge us again later after parking. The staff was rude and verbally insulting when asked where to park in overflow. This was the worst experience and ruined our trip.

Nearby hotel with extended parking is a better choice, rather than pay $200 to be verbally insulted and having my car exposed to...

The worst experience of ten years of cruising, coming in was easy, but when you return from the cruise, with the capacity of the ship all getting off at once, it was complete chaos. We were on level 3, and it took an HOUR AND THIRTY MINUTES. THIS TERMINAL NEEDS HELP!!! Me and my wife will absolutely dread having to experience this again, and feel sorry for you all that have gone thru this. PLEASE HELP,,,ROYAL CARIBBEAN, ...