I came into the store to in a hurry and they had three employees there with one customer. They only had one tablet that was working, so I needed to wait until they were done with that customer. How about you get your stuff fixed? All I needed was help to get my phone to charge. There solution was to plug it in, like I had not thought of that yet. No attempt to blow it clean or to clean it in any way. Horrible service all the way around!!
Took it to Kilgore AT&T, they took it to the back and fixed whatever the...
   Read moreI was misinformed when I called in to speak with customer service. I called in about a line that was added to my account & was so DISTRAUGHT trying to activate it! I eventually went into my local AT&T store & Martha was absolutely GREAT!!! She resolved my problem & I left the store with a WORKING DEVICE and a better rate. If you have any issues with your device please please go into the store & ask for Martha or any team member. I promise you will not be...
   Read moreI came to pay my cell phone bill and Direct TV bill and the store was locked with a sign on the door that said out to lunch. Now since there is no time on the sign i have no idea when this person will be back and unlock the store so i can make my payments. This is really inconvenient and i wonder if their bosses know they close the store during regular business hours. What if this person decides to take a 3 hour lunch break? This person should be...
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