CY Ace Hardware — Local services in Casper

Lance Dryden, the Stihl mechanic is top notch! He's knowledgeable and helpful, he always takes the time to answer any questions I have, and makes sure that I get what I need the first time every time and always calls as soon as parts come in. He regularly comes up with great solutions to problems and is probably the most experienced Stihl tech that I've met in Casper. He does great work and has helped keep our equipment at All Trees running smoothly. I feel like I always learn something new from him every time I need his advice and I appreciate all the great...

This review is regarding the store manager, Blake (I think his name is Blake, started with a B at least. Sorry if I screwed up the name!). I had to come in a few weeks ago to have a relatively difficult conversation with him surrounding a former employee. I left overall quite impressed with how he handled that conversation, and the professionalism and care he took when discussing the topic.

Anyway, I just wanted to make sure I provided public feedback to enshrine my appreciation for how that interaction went. He's someone I would trust, and that...

I pretty much love this store. Especially for my garden stuff. The boyfriend is obsessed with their popcorn. My only complaint would be that sometimes management follows customers obviously trying to prevent theft. I agree shoplifting is out of control here but I admit it makes me feel uncomfortable having eyes on my every movement. Perhaps a better surveillance system instead of in person people watching? I'm going to keep coming back either way. This is my favorite hardware...