Chilled Freezer Meals — Local services in Center Point

I was really looking forward to trying this company for the first time after hearing so many great reviews. I even spent over $150 to qualify for free shipping because I was excited to stock up. Unfortunately, when my order arrived, all of the freezer meals were warm instead of frozen and leaking everywhere. Not only is this a serious food safety issue, but when I reached out, I was told they wouldn’t cover it because I had unchecked the shipping protection option at checkout. I've ordered from many meal delivery services over the years and have never had an experience where the food was inedible even with shipping delays. For $150 worth of food, I expected proper quality control and safe handling, not to be left with meals I couldn’t eat. I had high hopes for this service, but sadly I was very disappointed with the experience.

Update: The company responded that shipping protection would have covered the order and offered a possible partial refund if I sent photos of the shipment. While I understand shipping variables exist, it is not reasonable to expect customers to document leaking and unsafe food as a condition for a refund. Other meal delivery services I’ve used have managed shipping without requiring extra protection, so it was very disappointing to have the responsibility shifted to me instead of addressing the food safety issue and taking accountability for the way products are packaged. Clearly, the current insulation and one bag of dry ice is...

Chilled Freezer meals are such a great option for anyone to enjoy without the preservatives of conventional frozen meals. They have a lot of options to purchase their meals such as delivery to your door, neighborhood pickup locations, and shipping nationwide making it incredibly convenient. All the meals are labeled well with ingredients so you know exactly what was used to prepare the meal. Another added bonus is that a new menu goes live every 1st of the month so you will never get bored with options. Highly recommend the Tuscan Chicken Pasta, BBQ cheddar meat loaf, Soup packs, and Pulled pork Mac and Cheese. Give it a try, you won't be disappointed! Make sure to follow her on social media and sign up for emails because discount codes and sales...

I think our family has been with Chilled since the beginning or shortly thereafter. It has been a mainstay in our family with favorites like Tuscan chicken, any breakfast burrito, fajitas and a new favorite, chicken enchiladas.

Thank you for making meal prep easy and for having a healthy meal ready to make or give a friend or thaw in your child’s refrigerator as a nice surprise when they get home from work.

Congratulations on your 7 year anniversary! I wish for you there are many...