Food Lion — Local services in Centreville

This Food Lion was the first I've ever tried. I'm very careful about where I buy my groceries because I don't want to have to shop around. I want to buy all items from one place and feel good about the quality of everything in my cart. I have been happy with literally all of the items I've purchased. Special kudos to the bakery department. I love the apple turnovers, chocolate brownies and birthday cakes!!! Yum! I used to shop at Whole Foods but I was quickly dealing with too many receipts that exceeded $250 each visit. My husband always bragged about how he had found excellent meat, cheeses and fresh fruit at Food Lion so one day I gave it a try. Now I can use the money I saved from not going to my old store to explore all the individually owned little stores in the neighborhood. My husband and I now agree on where to buy groceries. We agree! I'm in New territory now! What's next? Today and on we have Food Lion in common....

I'll start by saying this store is great when you go inside and shop for yourself. The employees are always kind. The one star is for the Food Lion To Go situation....I've had expired items in 3 consecutive orders (eggs that expired 3 weeks before my order, milk, and 2 iced coffees). Several times now, I've waited an excessive amount of time for someone to come out, resulting in me just going in to get the order. When I go in, the order is in a cart for God knows how long...I do not trust that anyone pays attention to food spoliation after the clear lack of care with expired dairy products in my orders. This last time I waited 35 minutes then got home and not 1 but TEN items were missing. No one called to say they forgot a bag, etc. Horrible experiences and I've been super patient but if you are like me and using the to go service as a time saver .... don't bother, you will save...

On Sunday, 8/25/19 walked into Food Lion Centreville, MD to get a money order. Person behind counter walked away as if I wasn’t standing there. Went to the cashier near the money stand said something and left.

The cashier said mam I will be with you in a minute. I said no problem. He rang up the customer in line turned his light out.

Another customer approached his lane and placed her groceries on the belt he didn’t tell her he was closed. Than another customer came the cashiers light was still out. He said to me the Assistant Manager will be back in 10 minutes.

I said I am not waiting 10 minutes. Poor customer service. There were other cashiers working that would not have created an issue if he had said to the customers my light is off I have to help this lady she’s next.

Poor...