I recently had the pleasure of working with Burt from Advanced Computer Solutions Inc when my computer suddenly stopped working properly. From the initial contact to the repair attempt, Burt demonstrated exceptional professionalism, expertise, and a genuine dedication to resolving the issue. Although the repair was complex and challenging, Burt approached the problem with patience and a meticulous attention to detail. He clearly explained the diagnosis, the steps he was taking, and potential outcomes throughout the process, which helped me feel confident and informed. While the repair attempt did not have a simple solution, Burt went above and beyond to explore all possible solutions and provided honest recommendations for next steps. His integrity and commitment to customer satisfaction were evident every step of the way. I highly recommend Burt and Advanced Computer Solutions Inc for anyone in need of skilled and trustworthy computer repair services. Their customer care and technical knowledge are truly...
Read moreWe had problems with both our newer equipment & printer. I contacted Burt & he came over within a short time. He understood our issues w/o explaining in detail & immediately started 'the fix'! Within 10 minutes we were up & running w/o any problems! He stayed until we did what we wanted, which is customer service, value added! We will always contact Burt as our 'go to computer' guy! We highly recommend that you use Burt Dahle as your 'go to' computer person too! He is friendly, yet professional & ready to tackle your computer or printer problem! Thank you Burt! Nancy & Dave Smith,...
Read moreOur hard drive suddenly died with no backup. We called Burt on a Saturday and he was over in less than an hour. He was able to recover the data, and replace our computer with a much needed upgrade, along with an external hard drive to backup, two monitors, keyboard, and mouse. Costs were quite fair and options were clearly explained. There were no additional costs for his time to troubleshoot, reinstall data, and setup the computer. We're set! It sure could have been a lot worse without...
Read more