These guys are fantastic! I’m a notorious vacuum-killer (shedding dogs and a little OCD). I’ve have probably spent $1000 on repairs on a high-end Miele vacuum over the past 5 years. Finally over the high cost of repairs, I was in the market for a new vacuum. My brother-in-law tipped me off to this shop tucked into a small professional area in Chanhassen. There was no attempts to up-sell me, only education on the different vacuums. I was thrilled with my purchase! I had some water damage in my house the first week I had my new Riccar. My new vacuum got fried and stopped working. I brought it in and the owners spent a lot of time on the phone with Riccar getting the repair costs down by half, and that only benefitted me. These owners are honest, trustworthy, hard-working and super fun to visit with. I won’t be looking for a new vacuum shop again. They have earned business for life from me. If you need a vacuum or vacuum repair, go here and know you won’t be up-sold or scammed. They...
Read moreI have been using this vacuum store for 8+ years and always had a very positive experience. I have purchased 3 vacuums from them and always went back for cleaning or any repairs. But the last time I went in for a repair the owner treated me very badly and not only lied about repairing my vacuum but shamed me in front of other customers. He muttered rude comments under his breath and said if his "repair" did not work not to come back. He did not repair my vacuum. It did not work when I got home, so I brought it back. He told me the vacuum worked when it left the store. After all of these years and with a vacuum he sold me, that I would lie about my vacuum not working . He has always been super friendly in the past. I am not sure what is going on but I am looking for a new vacuum store. Beware, the owner may be having some problems he is taking out on customers. Make sure if you go in for a repair to make sure you try the vacuum to ensure the work was...
Read moreWonderful vacuum center. This is a small family owned business and they give outstanding customer service. Whether your vacuum needs a small repair or a major tune up... this place can help you. And they don't oversell or talk you into something you don't need. In fact they are super honest and let you know if it is something simple or worth the repair or if you are better off going with something new and they don't overcharge. Their value is very good when it comes to service or purchase. They are also very helpful when it's time to get a new vacuum as they will advise you according to your...
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