The ECU Pro — Local services in Charleston Township

I sent in my DME for my e46 M3 for testing, it tested okay. A few months later I was still having some issues with the car, so I had them clone my DME. This car goes into storage for months at a time, when I got the car out of storage and after throwing a bunch of parts at the car it was fixed. The 6 months warranty has lapsed by 60 days currently so I knew I would have to keep the DME, no problem I will keep it as a spare, a few days ago I put the DME in the car to test it and make sure it worked. Their DME throws code “154 crankcase ventilation”, when I put my original DME back in the code disappears so there is obviously a problem with their DME. I contacted them asking for them to either fix their cloned DME or issue a refund, I assumed they would not issue a refund past the 6 month warranty, but I did think they would try and rectify the situation by requesting their faulty DME for testing. They did not, their response was for me to start the process from the beginning and pay to have THEIR FAULY DME tested. So long story short they said I would get an exact clone of my DME, I did not and theirs throws a code that magically disappears when I put my original DME back in. I understand the warranty period has lapsed and would have been completely fine keeping the cloned DME as a spare had it worked but it does not, so now I am stuck with a faulty cloned $1500 DME I can’t even keep as a spare. Also communication between them is all over the place, when I inquired about this a few days ago all the support message were deleted a day later, when emailing them sometimes you get a response from customer service and sometimes the technician, the technician understood the situation about the DME being faulty and said they would inquire about a refund but customer service just keeps saying I need to pay them to test their own DME. As stated, I was pretty sure I was not going to get money back, but I did think they would try and rectify the situation and fix their faulty cloned DME. I understand it is my fault the warranty has run out, but I did not expect to receive a...

I had discovered water in the interior of my 2013 Volkswagen Touareg TDI. I quickly found the drains in the plenum chamber under the cowl were clogged and that water had been submerging the ECU. Mind you, and was not really running correctly from the get go, I was having contribution faults, and the codes and symptoms were pointing towards the injectors. I ended up cleaning the drain and and cleaning around the ECU and during which I had saw a water line about the area it connected to the harness. I removed the ECU and cleaned it and saw it had been previously opened. Well after I put everything back together, I got a crank no start condition. We pulled codes and did other diagnostics and were not surprised when all faults pointed to the ECU. Luckily I found these guys and they were able to take a look at it and they were able to provide me options that fit my budget. They didn't jump to replacing the ECU right off the bat, they cleaned the original, replaced s few circuits and sent it back. I tried it out and unfortunately it just got fried again, but luckily they were able to clone the original one while they had it the first time and they sent out a new ECU. I swapped them out and it started! I was so relieved because I KNOW the dealer was going to run my pockets with diagnostics, throw a bunch of unneeded parts at it and then eventually sell me a new ECU at a mark up too. I'm definitely glad I gave these guys a chance and they have earned my business for life. And as some one who works with wholesale cars and buys and sells a lot myself, I know I'll need them again...

Not a satisfied customer, sent my MEVD17.2.6 on for diagnostics/repair. My DME is out of 2011 335i,N55 engine. I was having valvetronic issues. My Faults: -2DC5 valvetronic servomotor,activation:malfunction. -2DE3 valvetronic servomotor,activation:volt phase, line disconnection. Those are the two faults i had in my DME. They couldn’t not “repair” my issues, so they tried to sell me a used control unit for $1,500. They told me my DME was beyond repair, the circuit board had damaged drivers. I am a BMW tech, so my cost for a new control module is $1,700. I declined the repairs, and they sent my DME back to me. I wanted a second opinion so I sent my DME to Maic Salazar Diagnostics. Once he received my DME I gave him the back story on what was going on. During his initial inspection he found a jumper wire(resistor)from another circuit that had nothing to do with valvetronic. He also found what appears to him “scratches in the circuit board” that appears to be on purpose. Miac was able to diagnose the actual problem and repair the damages that they have made. Miac and I can’t wrap our heads around what ECU Pro was trying to accomplish. I don’t feel the ECU Pro was honest and transparent. Everyone makes mistakes and I understand that, but this seems criminal. Dishonest people like this trying to take advantage of people is it ok. Even tho I only payed ECU repair fee, and shipping. It wasted my time and money that I didn’t need to waste. I had to also pay Maic for his time to repair the true issue , and repair the damages...