CrossFit Mountain Island - Gym — Local services in Charlotte

Edit: Removed 2 more stars since they responded to this review saying they would reach out, and never did.

Overall pretty good experience! The owners and coaches are friendly and personable, and I always had a great workout each class. Unfortunately, I will not be returning - I left feeling taken advantage of, and removed 2 stars from my review for the following reason:

Be aware that even if you register/pay for only 1 month, you have to complete a specific online cancellation form 4 weeks prior to cancelling, or else you are consenting to be billed for another month- which means if you just want to try it out for a month (like I did), you need to complete the online cancellation form the same day that you register/pay for 1 month!!

I signed up and paid for 1 month and was under the impression that I would not be billed for additional months nor under any ongoing contract. However, after I approached the end of my 1 month and thanked one of the owners for the experience, I was told I hadn't completed the online cancellation form 4 weeks prior, and therefore would be billed for a 2nd month. I was then texted a link to the online cancellation form, along with a photo of a contract I signed agreeing to the 4 week cancellation policy, so I know that they were legally in-bounds to charge me for a 2nd month next week… and then they charged my credit card. Though, I did respond that I wasn't aware I had to complete this online cancellation form and that this was a major inconvenience for me.

I obviously/unfortunately didn't read the forms on the laptop in their office closely enough before signing when I initially met with them to sign up/pay for 1 month (major lesson learned for me).

My plan was to try some other gyms, and maybe come back after a couple months depending on what best fits me, but, after the way this major miscommunication was handled, I won't be returning.

In conclusion: Definitely worth trying this gym out- Thad an overall more positive than negative experience. However, I recommend asking for a copy of their forms to review closely (or just take your time reading them)...

I DID NOT think CrossFit was for me. I can't do box jumps, burpees, or pull-ups... YET! My husband (gym member) kept encouraging me to check it out, but honestly I was very intimidated. I have tried diets, popular gyms and several trainers at different points in my life, all with little success or sustainability. I finally got to a point where I conceded to "just go see" because I was running out of options and feeling majorly defeated. I'm so glad I did. (Insert misty eyes here) My initial conversation was a little vulnerable, but eye opening. The coaches showed me exactly how I could modify so many "typical" CrossFit movements to fit my current abilities. I thought "I COULD DO THAT! Just about anybody could do that!" Don't get me wrong, it's hard. It's the hardest I've ever worked! But the coaches are AMAZING. They're informed, attentive and encouraging, but they also CARE, so much. This is not just a paycheck for them. They are motivated by compassion and committed to seeing you succeed at every level. Side Note: This gym is a drive for my husband and I. But the community and coaches are what we keep coming back for, it feels like HOME. I'm only in my first few moths (I do PT every week) but I can honestly say for the first time in my life that I actually LOVE working out now. I never thought I would say that. I have so much HOPE. I struggle for sure and it's not always pretty, but I am confident in knowing this: I'm fully supported and equipped to reach my goals. The only thing that can stand in my way at this point is me. To the person who thinks CrossFit isn't for them... just go see. It'll...

I started at CrossFit Mountain Island 3 months ago when I decided that bodybuilding had become boring & a chore. Wanting a clean slate, fresh scene, & some new faces in my life I walked into CFMI not exactly sure what to expect. Never have I walked into a new place & not felt a little lost, but I was not lost I was found & greeted by HUSKIES! Coty is an amazing coach/human in general & he made sure I was taught every movement thoroughly before the workout & through the entire WOD with all the patience in the world. I WAS HOOKED, I tried a couple class times, made a bunch friends/family, & finally found my 100% happy place where I have spent countless hours at every Monday through Saturday since. I feel as though I have made the best decision of my life & could not be more grateful for Coty, Grace, & Rob’s continued efforts/ faith in me. Everyday I am hungrier for the next WOD & the adventure of achieving new things (first rope climb to learning to CLEAN & PRing at 110lbs!) CrossFit Mountain Island has supported me through failures, accomplishments, & always pushing myself harder, they firmly believe in never giving up on yourself but they won’t give up on you either! If you need a change in your life, a new routine, or just a good place to call home with some seriously awesome people give it a try you’ve got nothing to lose but a lot of...