Paul Beaune NY Salon — Local services in Charlotte

I’ve been going to Paul Beaune NY Salon for my hair cuts since 2021. I loved going here because they never failed to always give quality service and the energy of this place was so comforting. I felt as though I could truly relax here. After my last appointment, I am no longer going to trust this hair salon and will start looking for other salons to go to.

Cinthya showed a lack of professionalism. She was very passive aggressive and rude all throughout the appointment. From the comments she was making, it could have been due to the fact that I scheduled a 6:30pm appointment, she was visibly upset with how late it was even though this place closes at 8pm and my appointment was not too near to closing. I chose to ignore the comments. She also continued to scoff as a customer walked through the door, sometime after I had walked in, for an appointment with another hairstylist who was also there.

I told Cinthya exactly how I wanted my hair, which was to even out my hair because I no longer wanted the layers I had. She constantly questioned me and asked if I was sure that was what I wanted. After I gave her my reassurance multiple times, she gave my layers a trim instead of cutting them off so I could only have the shortest layer (which had set just alittle bit above my shoulders just under my jaw. Nothing drastic.). I told her that the haircut she gave me was not what I had asked for and I reminded her that I wanted to get rid of my layers. Not to have them touched up. She continued to question me again and told me that she would have to cut my hair really short to get rid of the layers and tried to justify herself by saying that even if I got rid of my layers, with my split ends it would make it still look like I had layers. I reassured her again, I was not worried about how short my hair would turn out to be and that we could just cut off my split ends as well, which she did not do.

Cinthya blow dried my hair for the majority appointment on a high setting even after I had asked her politely if she could turn down the temperature because I was getting burned. She didn’t even put heat protection in my hair. With the constant heat from the blow dryer on the metal brush she was using to style my hair with, she burned my ears at least 10 times or more and given how long she stayed styling those specific spots where my ears were after my hair was completely dried and styled I can’t help but feel she did that purposely. The first burn? It happens I guess. Seconded? Sure. But 10 times? Once she burned my ear for the last time, I was too uncomfortable to have her around my head and my hair any longer. We both walked over to the counter so I could pay. As she was setting up the payment, the other hairstylist walked over and complimented my hair. I said thank you to the other hairstylist and Cinthya agreed with her. As I glanced back at Cinthya she rolled her eyes while giving the meanest look one can give. Cinthya’s hostility turned an experience that is supposed to be safe, relaxing, and welcoming into the...

I've been a customer of Paul Beaune NY Salon for over three years now, and the salon is an absolute gem in the South Charlotte area. After my previous stylist moved out of Charlotte, I had a ridiculously hard time finding a new stylist. I had a terrible experience at a different salon in South Charlotte, so a friend (to whom I am forever indebted) finally recommended Paul Beaune to me. After the wonderful experiences that I've had with the salon over the years, I won't ever go anywhere else again. I feel so lucky to have found them. I feel like part of a little "family" as a customer there. The entire staff is warm, welcoming and extremely knowledgeable. Their customer care is superior to any other salon that I've been to in Charlotte (and I've lived in Charlotte my entire life). My stylist is Ann Marie, who is also the owner, and she does an absolutely gorgeous color and cut. The color is to-die-for, and I always get so many compliments on it. She truly listens to what I want, and she delivers- every time. I have very light, pale blonde hair, so she makes sure to remain conscious of the steps that she needs to take in order to keep my hair healthy and strong. The inside of the salon is perfectly modern and tasteful, and within all of the little details (like the jewelry/boutique section in the waiting area) it is easy to tell that Ann Marie has a true passion for what she does. Paul Beaune NY Salon deserves all of the praise in the world for...

Short Story: I went to Paul Beaune for the first time ever because I wanted to spruce up my hair color (i've been trying to go platinum with my hair) and was referred to Anne Marie and LOOK AT HOW AMAZING SHE DID! End of story, 10/10 recommend if you're trying to go blonde or looking to lighten up your hair color.

Long Story: So I was at the pool and saw this girl with basically white hair, the most amazing hair color, the hair color I've been trying to get for so long. I have gotten my hair highlighted twice this year and clearly it hasn't worked with other salons... So I go up to this girl + asked her where she got her hair done, she told me somewhere in VA but she couldn't keep making the trips and they told her to go to Paul Beaune - so i'm like "um, yes! I'll definitely go there, thanks!" I schedule an appointment, get booked for the next week (which is so lucky, she's usually filled up) and went in this past Tuesday. She did an AMAZING job (clearly) - I haven't had anyone be able to get this coloring on my head in just one sitting and I will definitely be going back. The girl knows what she's doing for sure and I think I've found my go-to hair stylist (something I've been searching for). Very happy, quality work. But with quality work comes a price, but the price was expected and most definitely worth while.

I am a very happy customer...