Papa Johns Pizza — Restaurant in Charlotte

I've ordered in from here for years. Always had good service and good pizza. Today I ordered like any other day. I put my phone down and wait for a knock. I pick my phone up because its been some time and have 5 missed calls. I call back and its the most rude driver ever, bitching at me saying he couldnt find my apartment so he left .I told him i already paid for the pizza . he said hed come back but i had to come out to his car, acting like hes doing me a huge favor. He then hung up on me midsentence .I called papa johns and they were apologetic .I called and told the driver im not coming to his car bc its past 10pm and i am a single woman living alone who doesnt feel comfortable with that. Not to mention I PAID FOR DOOR DELIVERY .i STILL tipped his stupid ass and he walks away rudely .I will order here again to get my free pizza which was given to me for my next order because of my bad experience, but after that never again .This was so rude .Im giving 2 stars because its a good place, they just need to fire that idiot . He had literally 1 job. Deliver...

This location will attempt to deliver your pizza while passing over your apartment complex multiple times. The location will then insist that the app cannot be trusted while you watch the driver make endless u-turns in front of your apartment complex without ever turning in.

Once they do turn in, they'll go ahead and mark your pizza as delivered while they continue to drive around your apartment complex for 30+ minutes and then insist that every building looks the same despite the existence of GPS navigation or directory signs that are ever present throughout your apartment space. They'll also insist that it was fast delivery despite the pizza being so cold you have to microwave it.

It's like having a pizza delivered by purgatory itself, but then still being expected to pay for it because they have already deducted the funds from your bank account and refuse to refund anything including the tip. They aren't worth the time spent contacting them afterwards because not only do they not care, but your already cold pizza will...

The delivery guy was very friendly and they delivered in about 35 minutes which is good. Our cheese was beautiful. However when we opened our supreme pizza, it was atrocious. A 5 year old could have made it better. The toppings look like they put them in a bowl and then dumped them in the middle of the pizza. The outside 3 inches all around doesn't have a single topping. They are all in a pile in the middle and they aren't even spread out. There are piles of mushrooms, ham, and green peppers. I am very disappointed they let this go into the oven, much less leave the store. I hope this was just a bad trainee....