South Charlotte VA Clinic — Local services in Charlotte

The imaging department called me one hour before my appointment to cancel, left a message but I was driving to couldnt listen. They said they called the previous day. I like how she felt she needed to say that. Humm. Feeling guilty? But I looked at call log. I didn't see any missed calls. I message my doctor. Yes it's great to di thos. Yippy!!!!. But then I get 3 to 5 appointment calls for one complaint. I PAY COPAYS!!!! and I cant take this much time off work. Yes doctors are trained to know difficulties patients face. But they say they cant treat difficulties only illness. So now the burden is pushed back on me. WHY AM INDEPRESSED!!! BECAUSE DOCTORS PUSH THE BLAME ON EVERYONE ELSE. They're rich they can afford lawyers... they're mouth and attitude prove it. I was told in a room with 1 witness on the doctors side that they didnt appreciate the tone of my email. I said so if I'm in pain I have to be nice??? Your not in pain doctor so you have no idea I guess. This is covert craziness. Congratulations to the smart ones who come prepared to battle by bringing biased witnesses to a closed door confrontation of a former war veteran. This sounds like a very dangerous situation. You ask me do I feel safe at home. You should rephrase that. Do I feel safe around rich effers who think they're above the rules. NO!!!!!! NOT AT ALL. SO WHATS MY DISABILITY RATING FOR THAT.!! oh yeah, I hear braggers tell me how they get disability checks. And they work. They have no signs of any disability. And the VSO gets their 6 brothers disability checks. THEY BEAGGED ABOUT IT, HA. But they cant seem to pull that for me. I'm pretty sure he was looking for me to slide him a big wad of cash to make things happen. But on the first glance it looks like people are good, because of that mask. They have a fake smile and fake hello.

They're government workers. And want patients to know loud and clear that they're government job means they DO NOT have to work at a pace they cant handle. So the government workers job is to let the public know. They have a job that is run at a different pace than commercial jobs. And they have the backing of the VA and authority to tell Veyerans to sit down and they will get to the Vet.whenever they want. And if the government worker has a bad day and gets rude. Then they have that right to. The staff will let you know they have protections and will always assume that each veteran is a problem or is just more work that's unnecessary or that every veteran patient is most likely going to be rude or crazy and they get ready to battle even if they dont know you. It's like walking in a polucevstation and all cops pull they're weapons and ask you to put your hands up. ITS VETERAN PROFILING. it's unfair. The staff has ganged up on the veteran patient. I'm sure they tell each other how veteran patients have been very rude or crazy. But that creates them to be pretentious. AMD unfairly profile every person they encounter. Black women will be pretemtiousbto white veterans. But very relaxed around black veterans. So racial profiling can be reversed and IT IS. Practice...

My father is a veteran and I attend every appointment with him. This far my experiences with the VA no matter what facility we've had to visit has been very good except for one thing. One of the doctors, Dr. Cotoman never comes to work on time! We have been seeing this doctor for close to 10 years if not more. I make my appointments at 8 o'clock and you never see him until 8:30. I had never said anything about this because I always have time and I'm not rushed but also understand that there are other patients waiting. Today's appointment was no different and furthermore the worst. We had an 8 o'clock appointment we arrived 20 minutes till, checked in at the kiosk and then checked in on the floor. I'm sitting there and I ask my father what time is it and it's 8:20, about that time, another patient went up to the desk wanting to know where the doctor was, his appointment was at 7:30. The staff immediately begin looking for the doctor he was not in the office so they made a phone call and was able to contact him and his reply was that he would be there in 10 minutes, well from the parking lot to where his office is, that's a 10 minute walk so what 10 minutes was he referring to. 8:40 still no doctor, at that point I went up to the desk and rescheduled, unfortunately I could not drive my father to the appointment this day I had recently had a procedure and ask a friend to drive us they also had to work. I am writing this review because I want this issue addressed. Why are patients consistently waiting on this particular doctor and maybe more to get to work! In all of the visits that we have had with doctor Cotoman he has NEVER COME INTO THAT WORK PLACE ON TIME! HE is always coming in 15 to 20 minutes later after our scheduled appointment which usually takes no more than 10 minutes, Thank you God in the name of Jesus my father is doing well yet I'm waiting an hour to get to that 10 minutes. I'm sick of this. When I reported to my job I was there a few minutes early to get things situated so that I could be focused on what I came to do, the same applies for you Dr. Cotoman, I don't care what your title is. The one place you can play by your own rules and pretty much do what you want to do is in the privacy of your own home and if that's the way you want to...

-edit- just had a 3rd apt canceled by provider, and they put in the notes that it was canceled by me. It was not. Apparently I didn't do labs I was never told I needed to do. The provider considers that me canceling?? What a fưcking joke

Been going here for a year. Was supposed to have a PCM appointment today so I could get meds for going out of the country, but of course both this time and the apt I had scheduled for 4 days ago, both times they called to cancel the day of. It has been over a year waiting for a specialized appointment (ADHD rediagnosis since the VA doesnt trust the Navy's diagnosis, so ive been unmedicated for that for over a year since they wont send me out in town). Non-specialized appointments take about two months to be seen. I've heard horror stories about the VA but never really believed things could actually be as bad as people say (they're worse). Do yourself a favor and move somewhere else if you're going to rely on the VA for healthcare. Of course I've had some positive experiences here and there, but going here for over a year has painted the real picture. Oh and please believe people when they say youll get endlessly transfered on the phone until you give up. But hey, at least the bathrooms are clean?

Please see below for a visual representation of the average wait time (they will be late 10x more often and longer than...