Science & Arts Oklahoma Bookstore — Local services in Chickasha

I paid in advance for a book that had to be ordered in. It turns out that there was a misunderstanding and the wrong book was ordered. When they called to let me know it had arrived and I was made aware of the mix-up, I requested that I be allowed to return the book that was incorrectly ordered for the one that I actually needed. The employee made it very clear that she was doing me a favor by doing this because it was past the return date. I was also blamed for the wrong book being ordered because I had “no evidence” to prove otherwise. Also, I am not sure how it was past the return date, as I came to pick it up as soon as it arrived. If this date is based off of when it was ordered, I do not understand how I am supposed to know that I want to return something without first seeing/receiving it? Secondly, I inquired about a separate book that I had paid for/ordered and was still waiting on. I was told that their records showed that I already picked it up, it was out of their inventory and there was nothing they could do for me and that I “must be confused.” Obviously, books are not cheap and I needed this material for school. At this point, knowing that I in fact had NOT picked that book up and it was NOT in my possession, i feared I would have to pay for this book AGAIN. I left in an emotional state after being accused of lying multiple times and taking a loss of money for the book. About 10 minutes later, I received a call letting me know that the book had been found in the back room with my receipt stapled to it and I could come pick it up at my earliest convenience. I work retail myself and I understand having mix-ups and I know some customers do lie BUT I have spent over $3,000 with this bookstore over my 5 semesters as a USAO student and I was shocked that I was given no credibility or respect as a customer. I left feeling very insulted, embarrassed, and ashamed. Although we were able to be civil in the end, I was never...

Small on-campus bookstore with adjacent USAO gift shop. Like every other college bookstore on the planet book prices are sky-high. Unless you have an unlimited supply of mommy & daddies money Amazon will save you a ton. Supplies (notebooks, binders, etc) are also overpriced. You are far better off going to Walmart. Aside from that there is a section devoted to a variety of USAO/Drover clothing and gifts. It too is on the expensive side but it's kind of the only place you'll find the stuff. C'mon! Get your...

USAO's bookstore is one of its best features. Staff is very knowledgeable about, well, Everything. From books to clothing they have all your...