Totally disappointed with the United Airlines customer service. The supervisor (Craig I think) was a total jerk with us. We were there at 5:30 am waiting for the flight, and charged us $40 for our luggage because out final destination is another country, and we were also carrying a big box with a bike, but they didn't charge us anything for that, which is totally ok. But they did something wrong and we couldn't get on the plane and made us wait for the next flight until 6 pm. When we showed up there at 6 pm, they charged us $140! Just because the rules "said so", which is insane because in the morning they only made us pay $40. So obviously we were arguing with the supervisor, but he was a total jerk with us. After this experience, I'm never gonna fly out of Chico again, I'll choose either Sacramento or...
Read moreI used to fly out of this airport at least ten times a year. However, with the DRASTIC decline in customer service (specifically Craig) in the past year, I refuse to utilize this airport. I refuse to patronize a business that permits their staff to scream and belittle their patrons prior to a scheduled flight. The unprofessionalism displayed at this airport is shocking. What isn't so shocking is the fact that Skywest Airlines is pulling out due to an "unprofitable route." Wise up Skywest and look at the staff that has been running this...
Read moreThe best place for ....IDK. Planes, or maybe jet fuel.!? Is it aviation fuel? Helicopters likely exist here. Bombers do touch and go runs from Beale AFB once or twice a month. Im told they can't land because they need a couple of vehicles to hold up the wings or some...
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