Chaffey College Chino Community Center — Local services in Chino

This is my honest review of the place where I held my most special day 2/15/2020.

The start: Things were great when we went on the walkthrough Rita showed us around she had a calm happy demeanor and we signed the contract.

They let us use their arch for our outdoor ceremony at no cost, the drapery & chandelier were put up beautifully and the tables were the perfect size for my guest.

In the process / middle of planning: Come the second, & third time we meet and we are at the point where we are making changes to our package (making it cheaper for us) due to the fact that my husband and I are in the entertainment industry (he’s a dj, I own a photobooth and gobo) we basically wipe out the list of fees by half. Using our own vendors from the florist, cake, dinner caterer, chairs, dj, & our own decor we made it work for us. At this point her excitement / enthusiasm in dealing with our wedding drops.

Fast forward: We pay our dues and have our wedding.

We paid a little over 6k it included venue, drapery, chandelier and dance floor, picket chairs, bar: beer & soft drinks for 170 guests, and circle tables.

After: 1 week after the wedding she says we are not getting 1,000 out of our deposit because we were 1,000 short. I’m sorry but no, we wouldn’t have been allowed to have the event if we were short that’s across the board with all venues. Nothing we could do since all of our invoices were messed up. Maybe their accounting department needs help I’m not sure where the ball was dropped here.

This also happened: A month later I get a call about my lost wallet had been found in the bridal suite. I thought they cleaned it before every event but I guess not or else they would have found it. Or maybe they do clean it but they were too busy to call me right away. It didn’t matter any more because I had replaced my license and bank cards anyway.

Side note: Be careful with your belongings. As their kitchen staff were leaving for the night I saw them leave with a bag containing the light foam sticks we had purchased for our guests, they never asked me if they could have them I would have maybe said ok, but they were for my guests.

Tips: My point is be very careful if you pay them to have an event there. Keep all paperwork label the invoices/receipts with the date of each visit and take notes on everything. You don’t want to go through the headache we went through looking for invoices / receipts like crazy, I don’t like clutter so a week after our initial email saying we would be receiving our full deposit back I shredded the paperwork. I should have waited.

Get your own vendors if possible I have a funny feeling about how it all works here, when they get you to use one of their vendors. We took a trip to a florist in chino for a quote and as soon as she heard the name Rita she raised her prices on us.

Ending it with: Our guest and I loved the fact that it had the courtyard for guest who wanted to step outside to have a breather or chat. It’s beautiful and it was a good place for pictures. Thankful to their staff who set up the drapery, tables, & outside picket chairs for being prepared and doing their part to have things done in a timely manner. My husband and I chose to make it what we envisioned and I am very proud of all our efforts as well as the efforts of our vendors who worked...

The place is amazing, indoors and outdoors. Perfect place for your event. Rita is very professional and personable. She was very patient with us thru out the planning. The day of the party the staff was...

It was well managed, We were there for Jessica and Manuel wedding. It was clean, Plenty of room for all the guess. Things ran smooth. Looked like people had a enjoyable night. Congradulations to Manny...