Update: Annebelle's Customer Service, specifically Adriana & warehouse manager/team, has come through. My table was ready for Christmas. Uping the rating because service vastly improved once i was connected with Adriana. --------- My most recent experience is quite different than the experience I had 7 years ago. (Back then I had a product issue, but customer service of Annebelle's was 5-star.) Right now I have pieces of a dining table that I ordered back in mid-Aug laying on the floor of my dining room because the delivery team lacked the hardware to assemble my table. How many opportunities were there to catch the missing hardware before it showed up at my house? Originally expected to arrive at end of October, there was no update to me about the delay until I reached out, and only then did I realize I would not have a table for my parent's 60th anniversary celebration. Well, fine, supply chain issues happen, but not thrilled I had to I had to chase down that update. (After that, I did receive updates on when it shipped, arrived.) But now, 4 days before Christmas, this is what I'm looking at. How lovely! At this point, I think I'm being generous with a 3-star rating. Hopefully, all this is resolved before Christmas. If it is, I'll post a pic of of the...
   Read moreMy first phone call to Annabelle’s was answered by Lauren. Lauren took the time to listen to our needs, understand what we were looking for and sent photos of ideas. The initial call was for a new TV wall we had made that needed decorative items for the shelves.
After landing on initial thoughts, we went in to the store to view everything in person and complete the purchase.
I was so happy with the experience and Lauren’s collaboration, I decided to redo my office - wall cabinet knickknacks, top of desk and surrounding area. We talked through more ideas and pictures, and landed on a new and refreshed look, while coordinating with existing pieces. Now I look forward to working from home.
Lauren has great style and is very knowledgeable. She is patient, interested and listens intently, but also direct and candid at the right moment. Lauren is easy to talk to and has a good sense of humor. Who wouldn’t like all of that!!
I would not hesitate to partner with Lauren on future projects and...
   Read moreLauren, with Annabelle’s, is absolutely amazing! She takes the time to really understand your style, even if you aren’t exactly sure what your style is. She has incredible vision and the talent to pull it all together beautifully. I’ve really enjoyed working with her in updating the entire look of our home. Knowing that too many options stresses me out, she consistently put together mood boards with only a few options… and each time, she knocked it out of the park! She uses the 3-D rendering software with ease which is an invaluable asset. I love being able to see things come to life before making such important purchases. As you walk through both show rooms, you can clearly see Annabelle’s sells only the the highest quality and most beautiful furniture lines and accessories. Hands down, this is where you go when you want the best furniture shopping and home...
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