The Grove Family Dentistry — Local services in Clayton

Edited on 8/1/22- I Do Not Recommend. The Grove Dr. Trung and his staff completely turned on me after being one of his 1st pt, at this practice, and receiving services for several years and referring several family members and colleagues. Dr. Trung and his receptionist Joyce were extremely rude to me. Dr Trung later called me and refused further services and his reasoning was, “It’s because of the way you are. It’s just how you are.” I wasn’t sure what that meant and he refused to elaborate. I felt discriminated against and kicked to the curb for a potentially higher paying pt (due to this occurring after the COVID 19 shutdown). During each service I always pay in full upfront. Two months later, I received a $50 bill.

I’d Dr Trung and Joyce suddenly turned on me, they may do the same to you.

—— Original review: Victor Truong, DDS and his staff are GREAT! Very welcoming, personable, and friendly!!

I don't have one complaint. The service is amazing the location sits in the beautiful hills of Clayton, not too far from the local golf course and a farm of Lamas..The drive to his office was serene, much like the atmosphere of the dental office.

The dental office is child and adolescent friendly!!! There are computers available for use along with free wifi! There an is area with flatscreen televisions and gaming systems with some of the latest video games. There was even a small toddler kitchenette with all the works to keep the little ones occupied.

There are some awesome reads on the the various table tops! I actually wrote a couple of the titles down to pick up for home recreational reading.

Decor: The entire office is beautifully decorated with art work of local scenery by local artist! What a perfect touch!!

The Dental Work: Dr. Truong added the perfect touch to create the perfect office environment and he did just the same with his dental work! He has perfected his craft and is GREAT at what he does (you see, sense and feel his passion for his work!) from the beginning to the end. He is thorough in his work and has the perfect touch (not to gental and not to rough). He walked me through everything he and his staff were doing, I felt so comfortable and at home that much of the anxiety that I normally feel at a dental office was nonexistent!

Pricing: Wow!!! Sums it all up! I have Delta Dental and have been on the hunt for the perfect dentist who I felt wasn't trying to make it rich off of my pearly whites, for several years now! I have found what I have been seeking and plan to Stay!

My out of pocket portion was significantly less than what my previous two dentist quoted me. I had a feeling that some of the quotes were a bit excessive for both my dental provider and myself. Dr. Truong uses the latest technology & equipment with the latest in materials and both my portion and my providers portion wasn't nearly as much as the past two dentist quoted me.

I am simply amazed, I even got a referral to a great oral surgeon who was just as welcoming, friendly and personable.

One thing I noticed is that while the radio was playing while I was in the dental chair, the artist mentioned something about sex and the hygienest changed the song/station, just out of an abundance of caution for the customer. Although I was okay with that lyrics, I appreciated the gesture, because you never know how your customer may feel about things of that nature.

I AM 100% SATISFIED with the customer service, environment, dental work, staff, dentist, pricing and overall experience.

Let me just say this review says a lot! I can be hard to please, due to being a germaphobe and very particular. I will definitely be going to this dentist in the future and I fully recommend The Grove Dentistry to any individual and/family interested!

You will not regret bringing your...

After moving back to the Bay Area a few years ago, I've experienced going to dentists that do the absolute minimum when it comes to a check up. Yes, they may have decades of experience or interesting amenities like choosing music before a visit but all-in-all, it's been very "routine". From the X-Ray and the usual flossing advice without any deep explanation, to the light polish without a detailed deep cleaning. I'm happily surprised to say that this all changed when I went to The Grove Family Dentistry and received expert care from Dr. Truong and Mary.

From the moment I stepped into the office, I felt at ease and comfortable with the clean decor and zen ambiance. The staff is welcoming, friendly, and very professional. There are refreshments, a cozy couch, a digital bar, and even a game room for kids and adult children (like me).

The X-Ray process was simple and fast with Mary taking 6 photos without the need for giant, intricate equipment.

Dr. Truong went over my X-Rays and talked through the history my teeth. He explained his concerns thoroughly and gave detailed advice on how to proceed in getting my teeth healthier for years to come. It wasn't all bad news either, as he said some positive things about my teeth also. He even polished my teeth in a precise manner before my deep cleaning.

Before the deep cleaning, Mary asked if I was okay with a little pain. I am glad she was transparent and explained that the temporary pain would help me in the long-run. I gave the okay and it turned out to be not bad at all. She went inside my gums and mentioned that these areas have not been touched by previous dentistries. My mouth looked and felt so much cleaner than I've ever felt before.

She and Dr. Truong gave some precise advice on what I should do at home to keep my teeth healthy in terms of flossing, gargling, and brushing. I will be back in a few months to get a filling and for them to check on the health of my teeth after home care. I'm looking forward to my next visit to see if my change in...

Copy and paste from my Yelp review:

Let me start by saying this place is awesome! I went there after going to another Dentist and having some fillings fall out the next day, literally the next day. Went twice and both times the fillings fell out. So I figured I’d try this place out, I’m very glad I did. The Doctor was great, he explained everything before the work and was very attentive when doing the work.

I could tell the meds he was using are way better than the other place. Also noticed everything is very modern and up to date. No more big’ol needle, the one they used was a small one, controlled by a computer to give the precise dosage to make sure there was no pain. Flat screens and a small game room to keep the kids entertained as they worked on me.

Nintendo and Xbox for the bigger kids. Toys for the smaller ones. I didn’t feel a thing while he was doing the work. I commented to him that it felt as if I was staying at a five star resort or hotel. That’s the overall feeling I had, no pain, very knowledgeable AND they did a great job with the fillings that had fallen out before. I rate businesses as I feel they should be rated. Good price and the staff was awesome. Mary and Joyce are awesome, they make you feel at home in the office. I’m very happy with this place, Dr. Truong did an awesome job.

I think you’ll have me as patient till you retire!

Thanks...