Our experience was just okay. Went to the Ooltewah location, the main instructors for the preschool class never seemed to have a plan for the kids. They didn't seem to know or care about how to engage this age group in activities. One substitute instructor was very interactive at teaching skills, but the main instructors were very lackluster. They were not consistent on teaching or guiding the kids. We needed to reschedule a class, the office person offered 3 different times that I agreed to, and then each time said oh sorry that isn't available. We finally settled on a make up day, we arrived and the instructor had no idea my daughter would be there that day, didn't even acknowledge or speak to my daughter. We were going to try the Hixson location, but I decided to try another gym altogether, because why should we drive farther for the same gym after the negative experience we'd already had with their instructors. Then they kept sending me a bill for the next set of classes after I had told the office person we weren't happy with my daughter's experience and wouldn't be enrolling again. I had to go back and forth in emails and they still say I owe them for a class we never attended and didn't enroll to attend. Overall I was disappointed they didn't spend time actually teaching any skills, and office staff was...
ย ย ย Read moreI took my 3-year-old daughter here for her first "free" class. She was so excited!! So excited that we got there thirty minutes early. We sat in the balcony before her class started and she was awestruck watching the older girls perform. When her class started the coach neither introduced herself to me nor my daughter. She gave no instruction to my daughter whatsoever. I sat in the balcony to watch. I couldn't really hear much of what was going on until the coach yelled at my daughter several times. At the time I thought it was very harsh but my daughter seemed fine so I was prepared to let it go. Then the class walked upstairs to go to the children's room and my daughter looked at me and burst into tears. I knew why she was crying and when I confronted the coach she acted like she didn't know what I was talking about. My daughter left with tears in her eyes saying, "I never want to do gymnastics again." One would think that the coach would be overly nice to the child whose parent had not yet payed for the class. I tried to call the gym the day after the incident. I left three different messages on consecutive days. I didn't want to hold it against the entire institution but I still have not gotten a response from anyone there... a major disappointment!! Better alternatives are TAG or Angela's Angels or...
ย ย ย Read moreActually, It's not their fault for your kids who decided to sit on the beam and talk and text. i went there and did gymnastics. They have absolutely amazing gymnastics set ups and if your kids would rather sit on their phone, i doubt that they even like gymnastics if you would rather sit on their phone. REPLYING TO
Absolutely terrible gym for a birthday party. May be a good gym for a trophy queen.. but as far as I am concerned, it was a waste of $175. All the girls did that were attending the children on the Matt was sit on a balance beam and talk and text message. Disappointed in the overall experience. I had a birthday party at a gymnasium on riverside drive last year and they set up a little course for the kids and help them through the entire thing. Overall I say research other gyms and spend your money elsewhere. I was sick at my stomach just over paying the other half of the balance and considered not...
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