Employees are poorly trained, and thru no fault of their own. It's the manager's responsibility to do so. Stopped in to drop off 2 Fed Ex packages. The guy behind the counter didn't even know they accepted Fed Ex packages. The other employee said only the manager knows how to scan the packages, and that they were never trained how to. Crazy! Don't bother to come here unless you like being frustrated. Not sure how Dollar General even stays in business! Went to the Dollar General in Tecumseh to drop off my packages and didn't have any...
Read moreThree times in the last four months I've had scanner overcharges. The first they refunded the difference without paying the penalty required by Michigan law. The second, both my items were wrong, and I walked out. Today was the third, and the cashier had no idea what to do and pulled the store manual. I left to avoid shutting down the line while the manager walked her through the procedure. TAKE PICTURES OF THE SHELF PRICES, KEEP YOUR RECEIPTS. Read the Michigan Shopper Reform and Modernization Act and hold these people accountable to...
Read moreThe store does not enforce mask policy. On two occasions I have walked in and there has been a customer not wearing a mask. Management is very nice at this store but looks the other way--even though there is a sign on the front door indicating masks are required. I hope the store franchise owner reads the several comments regarding this health and safety issue, because it is resulting in lost business. I am giving two stars rather than one because the store has a nice collection and always has...
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