Ellen E. Linson Splash Park — Local services in College Park

So one of my little ones was injured before we even got in. His foot was hit by the door suddenly opening almost tearing off his big toes nail. (He's 2) I gave him to daddy and ran to get someone with a first aid kit. A lovely woman came and cleaned him off and bandaged him well, with amazing bedside manner toward my screaming and hysterical toddler. Because he had an open wound she offered to credit our account to come another day of our choosing which was great. I appreciate that she offered that without us even asking first. My other kid was bummed because it looked so great inside with lots of other boys his age. Between the staff and the park itself, well definitely be back. Many...

If you are disabled, or have some sort of issue or sickness, the staff WILL talk about it basically behind your back and spread it then laugh about it. The staff are rude and judgmental. The lifeguards do not care about the persons life and will complain about having to get into the water to make a save. A person who is on the Autism spectrum was the pool running around. I overheard staff complaining and treating the child like a monster/ like she was out of control.

A girl apparently had a skin rash and was being taken care of only for the staff to then freak out like it was some new pandemic infection- like they were going to die. Rude. Unfriendly....

I dunno. I'm all for safety and rule following, but this pool has so many rules and the guards are constantly blowing their whistles and yelling. I'm sure the lawyers would be happy, but it made for a really unrelaxing experience. I even found them yelling about non-issues because the guards are in such a mode of yelling at people. We belong to another pool and there is like 1 whistle to every 1000 that they do and that's no joke. Maybe a review of all their rules and then developing a video for patrons to watch online when their purchasing a ticket would help with reasonable risk mitigation and creating alignment...